Workforce Analyst jobs in Louisiana

Workforce Support Coordinator - TDLJob no : 494435Work Type : Staff Full-TimeLocations : Crowley, LACategories : Workforce Development & Education

College : SLCC

Department : Workforce & Economic Development

Sub department : Corporate College

Type of Appointment : Unclassified - Administrative / Staff

Salary : $34,591.00 - $38,702.00

Duties and Responsibilities :

50% Admissions

• Review programs, admissions requirements, testing policies, scheduling, and student services with prospective students as first point of contact (email, phone and in person).
• Track and review all student applications.
• Assist students via email and courtesy calls throughout the enrollment and registration process.
• Assist enrolling students with funding options for tuition assistance
• Obtain and request all required and supporting documents for admissions.
• Organize and ensure the maintenance of all student data / records in accordance with school policies, and third-party standards to meet IBC expectations.
• This position affects a high volume of data records and requires accuracy.
• Collect and track information for all third-party exams related to the department

30% Student Enrollment / General Duties

Administrative Support :

• Answer and route incoming telephone calls related to Department of T, D, &L courses
• Meet, greet, announce and / or assist all vendors and visitors giving tours as needed.
• Enter data into Salesforce, and spreadsheets for Banner
• Mailout information as needed.
• Follow up calls to postgraduates at the intervals of 4 weeks, 3 months and 6-month marks.
• Assist students and track all job placement data
• Track and manage incoming and existing inventory
• Audit student folders

20% Support for Workforce Specialist / Program Manager(s)

Provides support to Program Manager :

• Filing of documentation
• Data entry for assigned projects
• General support
• Perform other related duties as assigned.

Predictable and reliable attendance is required in order to provide consistency and continuity of the business services provided to the college.

Required Education : Bachelor's Degree

Required Experience : 2 years of experience in an office setting handling administrative duties

Required Knowledge, Skills and Abilities :

Language Skills : Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Must be able to demonstrate the proven abilities of intellectual reasoning, power of persuasion, and consistent dedication to the position.

Mathematical Skills : Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills : Knowledge of Microsoft Office software (Outlook, Excel, PowerPoint, and Word). Ability to learn to operate College-specific software and applications.

Other Qualifications : Ability to establish priorities and meet deadlines. Must be able to work in a fast-paced environment with a demonstrated ability to multi-task.

Required Licenses or Certifications : Criminal Background Clearance. Valid, unencumbered driver’s license

Preferred Experience : Banner by Ellucian

Benefits : As a member of the Louisiana Community and Technical College System, SLCC has an attractive benefits package with a wide variety of benefit options.

Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.

Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program.

Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. SLCC is committed to diversity and is an equal opportunity / equal access employer.

SLCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Last updated : 2024-04-05