Wire Transfer Clerk jobs in Norman, OK

Kirkpatrick Bank hires individuals who are committed to building long lasting relationships by delivering high quality customer service to all of our customers and within our communities. In return Kirkpatrick strives to offer a competitive and comprehensive benefit package.

Shift hours: Monday - Friday 8:00am to 5:00pm

Kirkpatrick Bank offers the following benefits (subject to eligibility requirement):

• Company subsidized health and dental insurance for employees and dependents
• Health and Dependent care flexible spending accounts, HSA account
• Company provided life insurance and long term disability
• Generous 401 (K) Match
• Paid Sick and Vacation
• Wellness Plan
• Employee Banking products and services provided

Position Summary: Perform responsibilities within the Customer Service Department while maintaining an atmosphere of accuracy, courtesy and professionalism to the customer.

Essential Job Functions and Responsibilities:

• Create wire templates and schedules
• Perform wire verifications for outgoing wires (i.e., call backs) following all bank procedures
• Monitor the status of wire transfers to ensure deadlines are met
• Balance daily all outgoing & incoming wires to Bankers and Federal Reserve
• Maintain wire logs/GL entries and documentation to comply with audit standards
• Maintain wire transfer customer agreement files and confidentiality
• Backup for receiving and responding to customer service inquiries and problems via phone and/or email
• Backup for handling clerical tasks related to electronic banking such as debit cards, internet banking and telephone banking
• Backup for Customer Service Operations Officer duties
• Committed to Company Mission and Core Values

The above represents general responsibilities for the position. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Skills and Abilities:

• Keyboarding Skills
• 10-Key Skills
• Strong organization skills and attention to detail
• Microsoft Office knowledge helpful, including Excel, Word and Outlook
• Good interpersonal skills and customer service skills a must

Education and Experience:

• High School Diploma or equivalent education
• 1-2 years of customer service experience required
• 1-2 years related banking experience preferred

Physical Requirements and Working Conditions:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times
• Professional office environment

Kirkpatrick Bank is an Equal-Opportunity Employer who offers EEO to all persons without regard to race, color, religion, age marital or veterans status, sex, national origin, physical or mental disability or any other legally protected class.