Wire Transfer Clerk processes the electronic transfer of funds for customers. Prepares and processes all documents required for each transaction. Being a Wire Transfer Clerk inputs transactions into applicable systems, maintains records of transfer procedures and reconciles all accounts. Documents and resolves any customer issues. Additionally, Wire Transfer Clerk may require an associate degree. Typically reports to a supervisor or manager. The Wire Transfer Clerk works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Wire Transfer Clerk typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Position Function:
Under the supervision of the Department Manager or designee this position is accountable for the accurate and timely processing of all incoming and outgoing payments, investigation and resolution of wire operations discrepancies, assisting the Manager & Supervisor in ensuring that established policies and procedures are followed and the department's internal and regulatory reporting requirements are met. The Wire Transfer Specialists assists the Manager by performing higher-level duties in preparation for promotion to the next position.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
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We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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