• Plans, organizes, monitors, and manages the day-to-day processes and operations of the Financial Wellness Program. Manages activities in assigned areas of responsibility including coordinating, implementing, administering, and evaluating assigned programmatic areas.
• Recommends and administers operational policies, procedures, and processes in support of the Financial Wellness program; implements and monitors compliance with approved policies, procedures, and processes.
• Responsible for the ongoing recruitment and placement of the participants for the Financial Wellness Program. Collaborating with local partners to identify, select, and monitor the progress of the participants.
• Analyzing the program impact and outcomes to drive success and make programmatic improvements; working closely with the Financial Coach and the team to use data to monitor the growth and success of the program.
• Utilize Alliance-developed surveys to evaluate the appropriate achievement of the specific goals and objectives set for the program participants.
• Perform other duties to promote the success of the program, as assigned.

ADDITIONAL GENERAL REQUIREMENTS

• Supports an ethical standard, which complies with a code of conduct free of conflicts of interest.
• Supports the Mission and Values of Alliance for Community Empowerment, Inc.
• Interest in expanding and improving professional opportunities in the financial education of clients.
• A track record of leadership, taking initiative, going above and beyond, and relentlessly pursuing results.
• The ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving skills, the ability to manage projects with minimal direction.
• A focus on continuous improvement; open to feedback and guidance.

EDUCATION AND EXPERIENCE:

STANDARD REQUIREMENTS

• Ability to work with diverse, cultural, and ethnic backgrounds.
• Develop and manage projects.
• Prepare a variety of reports related to operational activities, including program analysis.
• Knowledge of financial practices in the assigned areas
• Utilize computer technology for communication, data gathering, and reporting activities.
• Communicate effectively through oral and written mediums.
• Research methods and techniques.
• Supervising subordinate staff.

PHYSICAL DEMANDS

WORK ENVIRONMENT