Web Systems Director jobs in Maine

Web Systems Director directs and oversees all aspects of Web systems (intranet and extranet) including design, release, and maintenance. Requires a bachelor's degree. Being a Web Systems Director typically reports to top management. The Web Systems Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Web Systems Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director Technical Support
  • Generac Power Systems
  • South Portland, ME FULL_TIME
  • Company Generac Power Systems

    Name Director Technical Support - Clean Energy

    Req # 64052

    Employment Type Full Time

    Shift 1st

    Generac Clean Energy combines the speed and excitement of a technology startup with the resources and market power of an S&P 500 industry leader. Our careers offer boundless opportunity for energetic, mission-driven applicants who seek challenge and impact in a fast-paced culture of teaching, learning, and professional growth, developing solar storage products and software for the clean energy revolution.
    Join Generac Clean Energy as we drive to build energy solutions for a more resilient, sustainable world.
    The Director, Technical Support will lead a team of managers, supervisors, and individual contributors who are responsible for ensuring Dealer satisfaction on all levels of business by providing highly technical phone troubleshooting, system diagnostics, warranty replacement parts, knowledge management content creation, for all Generac Clean Energy products. This position is responsible for overseeing daily operations of the dealer technical support teams, escalated consumer support, and service operations while working with senior leadership to execute the overall vision of Clean Energy product support.

    Essential Duties and Responsibilities:
    Selects, coaches and develops staff and management team. Sets clear expectations to inspire and motivate the team. Manages performance- recognizing achievement, providing feedback and administering progressive discipline when necessary.
    Tracks and creates reports on specific key performance indicators, feedback is provided to individual contributors, supervisors, managers, and executive staff
    Manages all aspects of the technical support & proactive monitoring organization.
    Develops and creates monthly, quarterly, annual, and long-term strategic goals for the department.
    Works closely with other business groups within Generac to ensure cross functional cooperation.
    Oversees highly escalated cases and delegates work to appropriate resources within the technical support team.
    Meet regularly with supervisors and managers to develop Generac Clean Energy Dealer and Consumer facing knowledge base
    Provide technical support and additional company presence at national and regional industry trade shows
    Provide written weekly reports to manager covering accounts visited, service provided, product issues/ concerns, possible sales opportunities, and competitor information

    Minimal Qualifications:
    Bachelors Degree in Electrical Engineering, or Mechanical Engineering and relevant experience
    7 years of experience running B2B &/or B2C technical support teams

    Preferred Qualifications:
    2 years of experience working with Solar Storage or other energy storage products
    Experience and sound knowledge of Generac Clean Energy products
    Experienced in power electronics
    Previous experience using Salesforce, CRMs, and SAP
    In depth understanding of residential electrical systems, NEC, and other industry codes and standards
    Experience operating complex phone systems
    Experience with ChatGPT, generative AI, and Chatbots
    Experience with knowledge management systems

    Knowledge, Skills, and Abilities:
    Working knowledge of electrical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams
    Excellent troubleshooting skills, the ability to make independent decisions, and work without direct supervision
    Spark Ignited knowledge
    Level of Independence: This position acts under the direction of the Director of Technical Support, or Sr. Director of Fleet.

    Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Up to 35% travel and valid Driver’s License required.

    Benefits: We are an inclusive company that celebrates differences and keeps equity and respect at the forefront. Competitive Benefits: Health, Dental, Vision, & 401k 401 (k) retirement savings plans with company match Medical support programs: Maternity, Diabetes, Treatment Decision Support and more Work-life benefits: PTO and Holidays

    “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

    “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
  • 2 Days Ago

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Director of Business Development
  • American Rheinmetall Systems, LLC
  • Biddeford, ME FULL_TIME
  • At American Rheinmetall Systems, we believe in satisfied customers and healthy, engaged employees. We listen to our customers and develop transformational technology that delivers critical capabilitie...
  • 7 Days Ago

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Director Technical Support - Clean Energy
  • Generac Power Systems
  • South Portland, ME FULL_TIME
  • Company Generac Power Systems Name Director Technical Support - Clean Energy Req # 64052 Employment Type Full Time Shift 1st Generac Clean Energy combines the speed and excitement of a technology star...
  • 3 Days Ago

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Business Development Manager (Independent Contractor)
  • Buddy Web Design and Development
  • Portland, ME CONTRACTOR
  • Interested in using your prospecting and sales skills with a growing technology company with an in-demand service, a great portfolio, and excellent customer reviews? Buddy Web Design & Development is ...
  • 22 Days Ago

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Web Marketing
  • Nubble Site Solutions
  • York, ME FULL_TIME
  • SiteBoss, Precision ProFile, NextDayGPS and Nubble Site Solutions are common ownership entities strategically positioned to provide customers solutions within the Construction Staking* industry. This ...
  • 1 Day Ago

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Web Developer
  • Diversified Communications HQ
  • Portland, ME FULL_TIME
  • This position involves managing the development and maintenance of all Diversified Communications' websites and customer-facing applications. The role involves creating high-quality web solutions that...
  • 6 Days Ago

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Director, Business Systems
  • Gemological Institute of America
  • Carlsbad, CA
  • The Director, Business Analysis leads and oversees the business analysis function to provide data-driven insights relate...
  • 4/18/2024 12:00:00 AM

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Director, Quality Systems
  • Catalent Pharma Solutions
  • Bloomington, IN
  • **Position Summary** The Director of Quality Systems is responsible for managing pharmaceutical quality systems governan...
  • 4/18/2024 12:00:00 AM

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Director ERP Systems
  • Vaco
  • Cincinnati, OH
  • Vaco has partnered with an industry leading payment technology organization in their search for a Technology Director - ...
  • 4/18/2024 12:00:00 AM

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Director, Hotel Systems
  • Wyndham Hotel Group
  • ** Director, Hotel Systems** Location: Parsippany, NJ, US Property Name: Parsippany - 22 Sylvan Way Req Id: 16190 Wyndha...
  • 4/17/2024 12:00:00 AM

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Information Systems Director
  • General Dynamics Information Technology
  • Annapolis Junction, MD
  • Information Systems Director Transform technology into opportunity as an Information Systems Director with GDIT. A caree...
  • 4/15/2024 12:00:00 AM

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System Director of Stroke
  • Tandym Group
  • Westbury, NY
  • A health system in Long Island is looking for a System Director of Stroke for their growing service line. About the Oppo...
  • 4/15/2024 12:00:00 AM

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Systems Director
  • Morrison Living
  • Lititz, PA
  • SYSTEMS DIRECTOR – Morrison Living – Lititz, PA! Driven by our passion in the pursuit of hospitality and culinary excell...
  • 4/14/2024 12:00:00 AM

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Director Restaurant Systems
  • Raising Cane's Chicken Fingers
  • Plano, TX
  • **Director Restaurant Systems** Plano, Texas **BENEFITS & REWARDS** **Benefits** * Medical * Pharmacy * Dental * Vision ...
  • 4/14/2024 12:00:00 AM

To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West). Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Systems Director jobs
$168,258 to $220,257

Web Systems Director in Herndon, VA
Provide support for operations and support teams, including root cause analysis and preventative analysis.
October 03, 2019
Lead applications development and systems integration activities, including requirement analysis, design, planning, development, testing, and deployment.
October 03, 2019
Lead and mentor team members.
September 07, 2019