Web Customer Support Specialist jobs in West Virginia

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Support Specialist
  • Westbrook Health Services, Inc.
  • Saint Marys, WV FULL_TIME
  • Summary: Responsible for professionally greeting clients and ensuring an orderly and efficient check-in process. Responsible for acquiring financial and insurance information from client or guardian and performing data entry of information into electronic health records. Responsible for providing administrative support services to achieve the goals of the Northern Counties. Provides basic clerical support in the form of answering phone calls, rescheduling clients and directing visitors. Responsible for creating and maintaining telehealth connections between clients and providers.

    Essential Duties and Responsibilities:

    Coordinates and schedules client appointments

    • Conducts referral and intake interviews with client
    • Enters and updates electronic health records
    • Verifies client insurance prior to appointments and enters funding sources following company procedures
    • Requests records from other facilities to ensure continuity of care
    • Communicates with outside agencies regarding the provision or scheduling of services
    • Collects payments from client, providing proper receipts and securing the funds
    • Provides administrative clerical support to the Office Coordinator and County Director
    • Operates the telephone to forward calls or take messages as appropriate
    • Greet persons entering the building, determine nature of visit and notify appropriate staff of their arrival
    • Maintains training compliance as required by Westbrook Health Services

    Qualification Requirements:

    • Excellent attention to detail and customer service skills
    • Able to use basic office machines and computer systems
    • Must be able to communicate clearly and accurately to convey and receive correct information
    • Ability to work with staff, clients and family members in a professional, cooperative, ethical and respectful manner
    • Ability to work with a diverse group of people
    • Ability to effectively convey the mission of Westbrook Health Services

    Education/Experience: High school diploma/GED; prior computer/PC experience is preferred but not required. Must pass Criminal Investigation Background and DHHR Background Checks

  • Just Posted

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Customer support specialist
  • Betshop
  • Charleston, WV FULL_TIME
  • Note : This position is strictly for US citizens. Are you passionate about providing exceptional customer support? Are you a problem-solver with excellent communication skills? If so, we have an excit...
  • 1 Day Ago

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IT Specialist (Customer Support)
  • Centers for Disease Control and Prevention
  • Morgantown, WV FULL_TIME
  • As a global leader in public health & health promotion, CDC is the agency Americans trust with their lives. In addition to our everyday work, each CDC employee has a role in supporting public health e...
  • 15 Days Ago

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Customer Support Specialist
  • Webgility
  • Indore, WV FULL_TIME
  • About Webgility Small businesses are the backbone of our economy. Today, more than ever these businesses are struggling to survive. Our mission is to help SMBs to grow, make their lives easier and the...
  • 17 Days Ago

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Web Designers
  • Crazy Web Designers
  • Indore, WV FULL_TIME
  • Company DescriptionCrazy Web Designers was founded in 2016 providing web design, web development, app development, digital marketing, graphic designing and various services with the vision to provide ...
  • 10 Days Ago

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Child Support Specialist - Kanawha County
  • Bureau for Child Support Enforcement
  • Charleston, WV FULL_TIME
  • *Please note, by clicking APPLY, you are requesting that a Recruitment Team Member reach out to you regarding further pertinent application steps.Child Support Specialist Trainee Minimum Qualification...
  • 2 Days Ago

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Client Service Officer - Assistant Vice President
  • Deutsche Bank
  • Jacksonville, FL
  • Job Description: Job Title Client Service Officer Corporate Title Assistance Vice President Location Jacksonville, FL Ov...
  • 3/28/2024 12:00:00 AM

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Client Relations Representative
  • Prominence Enterprise
  • Columbus, OH
  • At Prominence Enterprise, we value our partnered clients and share their vision of growth. Our success in creating these...
  • 3/28/2024 12:00:00 AM

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Client Relations Representative
  • RSP Events
  • Philadelphia, PA
  • Job Description Job Description We are seeking an enthusiastic and dynamic individual to join our team as a Retail Marke...
  • 3/27/2024 12:00:00 AM

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Client Relations Representative
  • North Inc
  • Saint Louis, MO
  • Job Description Job Description Client Relations Representative (Entry Level) North, Inc. values results and is committe...
  • 3/26/2024 12:00:00 AM

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Client Relations Representative
  • VISTA CHICAGO INC
  • Franklin Park, IL
  • Job Description Job Description What sets Vista Chicago apart from other sales firms is that it focuses the majority of ...
  • 3/26/2024 12:00:00 AM

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Client Relations Representative
  • NSD NEWCO
  • Boca Raton, FL
  • Description Description: The Client Relations Representative position is responsible for investigating and resolving com...
  • 3/25/2024 12:00:00 AM

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Client Relations Representative
  • VISTA CHICAGO INC
  • Oak Brook, IL
  • Job Description Job Description What sets Vista Chicago apart from other sales firms is that it focuses the majority of ...
  • 3/25/2024 12:00:00 AM

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Client Relations Representative
  • Mid Atlantic Marketing
  • Fredericksburg, VA
  • Job Description Job Description We are seeking a Client Relations Representative to join our team! You will be responsib...
  • 3/25/2024 12:00:00 AM

West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston. West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$47,070 to $66,169

Web Customer Support Specialist in Charlotte, NC
Opportunities for Web Customer Support Specialist in Tallahassee, FL.
February 08, 2020