Web Customer Support Specialist jobs in Tennessee

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Support Agent
  • Customer Direct LLC
  • Nashville, TN FULL_TIME
  • Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee

    Looking for the following shifts:

    7 am - 4 pm CST

    If you...

    • Have a strong Customer Service/Support background
    • Have a basic working knowledge of computers and low-level internet connectivity understanding
    • Get satisfaction from helping people and troubleshooting to solve real problems
    • Believe that your individual contribution can impact a great team
    • Have strong communication skills (including proper grammar, clear enunciation, and correct pronunciation)

    ... We may be your ideal job opportunity!

    What We're Looking For:

    Ideal candidates for Customer Direct generally have a customer service background. The most successful employees here have a friendly disposition, a willingness to learn, a strong work ethic, and a sincere desire to help people. These positions are perfect for full-time opportunities without the hassle of a commute, or for college students, semi-retired individuals.

    And, there are always opportunities for career advancement. In fact, more than two-thirds of our team leaders and supervisory staff started as call center agents.

    Some experience or education in Technology is a strong plus!
    • Customer service experience preferred
    • Call center experience is a plus
    • Flexibility in scheduling availability
    • Excellent written and verbal English communication skills, demonstrated by consistent use of proper and professional language to include tone, diction, pace, enunciation, and avoidance of slang.
    • Ability to assist diverse customers with a pleasant, patient, and friendly attitude.
    • Proficiency with standard office technologies, including MS Word, Excel, Google Drive, web browsers, email, electronic calendar, instant messaging, information sourcing, etc. Ability to navigate computer software and websites as necessary without third party assistance.
    • Ability to offer superior customer service to high-end customers

    What We Offer:
    • Unbelievable benefits, including PTO (paid time off), Health, Vision, Dental and Life Insurance!
    • Opportunity to develop valuable communication skills and customer service experience while "on the job"
    • World-class work, with World Class Brands.... and, we are really proud of the thousands of people we help every day!
    • Fun, dynamic company with really nice, friendly people; a respectful and positive workplace where you are sure to develop life-long relationships!
    • Success Recognition and Reward programs to keep things fun and challenging!

    Work-from-Home Equipment & Internet Connectivity requirements:

    • Internet connection speed: down 12Mbps / up-3Mbps
    • Internet connection type: Digital Subscriber Line (DSL) or Cable Internet (mid to higher level DSL service is preferred)
    • Wired, not wireless, connection available
    • Intel i3 2 GHz processor or higher
    • Operating system: Windows 10
    • Memory: 8 Gigabytes of Ram Memory Minimum
    • Administrative rights to the PC for downloading software
    • Two (2) USB 2.0 ports

    Customer Direct, LLC participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program


    Employment is contingent upon pre-employment criminal background screening in accordance with the company's policy.

    • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their Supervisor in compliance with Federal and State Laws.
    • Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.
    • Requirements are subject to change with modifications affecting both existing and future employees.
  • 1 Day Ago

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Web Designer
  • Vontavius Tech Support
  • Collierville, TN FULL_TIME
  • Company DescriptionVontavius Tech Support is a premier creative agency that helps small to large businesses raise awareness of their brand and generate revenue through proven strategies and online mar...
  • 7 Days Ago

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Inventory Specialist
  • Direct Customer Solutions LLC
  • Bells, TN FULL_TIME
  • DescriptionThis individual will be checking inventory accuracy within the R & S Solutions facility, covering multiple customers. Will investigate variances in product count and cycle counts in various...
  • 24 Days Ago

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Sales Specialist
  • Customer Direct LLC
  • Chattanooga, TN FULL_TIME
  • Job Title: Sales Specialist Classification: Salaried, Exempt Department: Sales and Marketing Status: Full Time Reports to: Chief Operating Officer Job Summary The Sales Specialist is responsible for p...
  • 12 Days Ago

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Virtual Design Studio Specialist
  • Williams-Sonoma Inc. Customer Care Centers
  • Chattanoga, TN FULL_TIME
  • Williams-Sonoma Inc. Now hiring! Remote Design Studio Specialist Must be located within 20 mile radius of Chattanooga Job Description: Why you and why us? Our mission is to enhance the quality of our ...
  • 10 Days Ago

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Intuit Customer Support Specialist
  • Foundever
  • Midway, TN FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 19 Days Ago

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Client Service Officer - Assistant Vice President
  • Deutsche Bank
  • Jacksonville, FL
  • Job Description: Job Title Client Service Officer Corporate Title Assistance Vice President Location Jacksonville, FL Ov...
  • 3/28/2024 12:00:00 AM

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Client Relations Representative
  • Prominence Enterprise
  • Columbus, OH
  • At Prominence Enterprise, we value our partnered clients and share their vision of growth. Our success in creating these...
  • 3/28/2024 12:00:00 AM

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Client Relations Representative
  • RSP Events
  • Philadelphia, PA
  • Job Description Job Description We are seeking an enthusiastic and dynamic individual to join our team as a Retail Marke...
  • 3/27/2024 12:00:00 AM

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Client Relations Representative
  • North Inc
  • Saint Louis, MO
  • Job Description Job Description Client Relations Representative (Entry Level) North, Inc. values results and is committe...
  • 3/26/2024 12:00:00 AM

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Client Relations Representative
  • VISTA CHICAGO INC
  • Franklin Park, IL
  • Job Description Job Description What sets Vista Chicago apart from other sales firms is that it focuses the majority of ...
  • 3/26/2024 12:00:00 AM

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Client Relations Representative
  • NSD NEWCO
  • Boca Raton, FL
  • Description Description: The Client Relations Representative position is responsible for investigating and resolving com...
  • 3/25/2024 12:00:00 AM

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Client Relations Representative
  • VISTA CHICAGO INC
  • Oak Brook, IL
  • Job Description Job Description What sets Vista Chicago apart from other sales firms is that it focuses the majority of ...
  • 3/25/2024 12:00:00 AM

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Client Relations Representative
  • Mid Atlantic Marketing
  • Fredericksburg, VA
  • Job Description Job Description We are seeking a Client Relations Representative to join our team! You will be responsib...
  • 3/25/2024 12:00:00 AM

Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River. The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$48,054 to $67,552

Web Customer Support Specialist in Charlotte, NC
Opportunities for Web Customer Support Specialist in Tallahassee, FL.
February 08, 2020