Web Customer Support Specialist jobs in Spartanburg, SC

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Support Specialist
  • BDI - Bearing Distributors Inc.
  • Duncan, SC FULL_TIME
  • Company Information

    Bearing Distributors Inc. (BDI) is a leading supplier of products and services to manufacturing companies throughout the world. Our commitments to customer service and technical expertise have been the trademark of our success and global expansion. BDI is a subsidiary of Forge Industries - a diversified, privately held company providing high quality products and services to industry.

    BDI’s Brand is Success. Success Made Easier is more than a slogan or tag line- it is our promise to our Customers, our Team Members, our Suppliers and our Shareholders. Everything we do focuses on delivering Success to each group.

    Job Definition:

    The Customer Support Specialist is responsible for customer service through various duties, including but not limited to: entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff.

    Responsibilities:

    1. Responsible for answering telephone calls and emails from outside customers and assisting them in their needs such as identifying and interchanging product.

    2. Will be expected to enter and maintain all sales orders, including releasing orders on credit hold, and expediting previous sales orders.

    3. Will also be expected to accurately quote product to the customer.

    4. Can expect to capture over-the-counter sales with walk in customers.

    5. Will regularly purchase product directly from the manufacturer.

    6. May perform occasional duties in the warehouse, such as shipping and receiving.

    7. Must be able to lift 50 pounds of product.

    8. Expected to be licensed forklift operator.

    9. Assists and supports the outside sales staff, including performing “cold” calls.

    10. Identify and document cost savings.

    11. Responsible for other duties as they are assigned.

    Education & Experience:

    • High School Diploma or GED required
    • Bachelor's degree preferred.
    • Should possess Microsoft Outlook and general computer skills
    • 1-2 years in a customer service or sales environment preferred.
    • Basic product knowledge of bearings and power transmission products a plus, with emphasis placed on mechanical aptitude.
    • Great communication and telephone skills.
    • Exceptional math skills
    • Team oriented

    BDI Inside Sales Overview

    https://www.youtube.com/watch?v=4ANNSVkybC4

    BDI Company Overview

    https://www.youtube.com/watch?v=nUAG63YcAkU

    Job Type: Full-time

    Pay: $20.00 - $25.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Parental leave

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Experience:

    • SAP: 1 year (Preferred)

    Work Location: In person

  • 11 Days Ago

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Peer Support Specialist
  • Pathways Health and Community Support, LLC.
  • Columbus, NC FULL_TIME
  • Description Peer Support Specialist Are you in recovery and ready to help members in your community towards improved self-care and enhanced community living skills? Then we are looking for you! Join o...
  • 18 Days Ago

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Community Support Team Peer Support Specialist
  • Pathways Health and Community Support, LLC.
  • Forest, NC FULL_TIME
  • Description Community Support Peer Support Specialist Are you in recovery and ready to help members in your community towards improved self-care and enhanced community living skills? Then we are looki...
  • 18 Days Ago

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Community Support Team Peer Support Specialist
  • Pathways Health and Community Support, LLC.
  • Columbus, NC FULL_TIME
  • Description Community Support Peer Support Specialist Are you in recovery and ready to help members in your community towards improved self-care and enhanced community living skills? Then we are looki...
  • 18 Days Ago

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Support Specialist
  • American Detox and Residential Treatment Center
  • Chesnee, SC FULL_TIME,CONTRACTOR,PART_TIME
  • Job description American Detox and Residential Treatment Center is growing, and hiring. Our model helps individuals determine the root cause for their addiction, and assist them in overcoming that. Th...
  • Just Posted

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Lawn Specialist
  • TruGreen - Lawn Specialist - Greenville, SC
  • Columbus, NC FULL_TIME
  • TruGreen is Hiring Residential Lawn SpecialistsImmediate Openings in Greenville, SC At TruGreen, we are committed to our customers, our teams, our values, and the science of lawn care. A career with T...
  • 2 Days Ago

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0 Web Customer Support Specialist jobs found in Spartanburg, SC area

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Aftermarket Customer Support Specialist
  • Proterra Inc
  • Greenville, SC
  • ** Aftermarket Customer Support Specialist** **Job Category****:** Service **Requisition Number****:** AFTER002239 Showi...
  • 3/28/2024 12:00:00 AM

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Client Service Associate>
  • Jackson Hewitt
  • Duncan, SC
  • Jackson Hewitt - JobID: 100-133312418 [Customer Service Representative] As a Client Service Associate at Jackson Hewitt,...
  • 3/27/2024 12:00:00 AM

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Client Service Associate>
  • Jackson Hewitt
  • Laurens, SC
  • Jackson Hewitt - JobID: 100-133312467 [Customer Service Representative] As a Client Service Associate at Jackson Hewitt,...
  • 3/27/2024 12:00:00 AM

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Client Services Associate
  • FIG Talent Solutions
  • Greenville, SC
  • FIG Talent Solutions (www.figmarketing.com/figtalentsolutions) provides the identification, attraction, and recruitment ...
  • 3/24/2024 12:00:00 AM

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Client Service Associate>
  • Jackson Hewitt
  • Spartanburg, SC
  • Jackson Hewitt - JobID: 100-133312262 [Customer Service Representative] As a Client Service Associate at Jackson Hewitt,...
  • 3/24/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Spartanburg, SC
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • DataCamp
  • Spartanburg, SC
  • [Customer Service / Remote] Anywhere in U.S. / Up to $70K per year / Flexible hours / Hardware budget - As a Customer Su...
  • 3/24/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Boiling Springs, SC
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

Spartanburg is the most populous city in and the seat of Spartanburg County, South Carolina, United States, and the 12th-largest city by population in the state. The city of Spartanburg has a municipal population of 37,013, and Spartanburg County has an urban population of 180,786 as of the 2010 census. The Spartanburg Metropolitan Statistical Area, including Spartanburg and Union counties, had a population of 317,057 as of the 2010-2014 American Community Survey 5-Year Estimates. Spartanburg is the second-largest city in the greater Greenville–Spartanburg–Anderson Combined Statistical Area, w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$49,130 to $69,066
Spartanburg, South Carolina area prices
were up 1.5% from a year ago

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