Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Customer Support Specialist
Do you enjoy making a positive impact on other people’s lives? Would you like to work in an environment where you can build strong relationships with your patients while helping them achieve their goals? If this sounds appealing, then this is a great opportunity to join a growing healthcare technology company as a Customer Support Specialist!
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Perks at Serenity
Responsibilities
Qualifications
About Serenity
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Schedule
Office Hours: Monday-Friday: 6 am-9 pm, Saturday: 7 am-7 pm
*This position is contingent on successfully completing a criminal background check upon hire.
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0 Web Customer Support Specialist jobs found in Rock Springs, WY area