Web Customer Support Specialist jobs in Pomona, CA

Top 3 Skill Sets 1. Experience in TV, digital and/or OTT program scheduling & content curation
2. A data driven critical thinker with a high attention to detail
3. Strong knowledge base and passion for movies and tv shows

Bachelor's Degree and/or equivalent related work experience required

4 years of programming/content curation or TV programming experience (consumer-facing OTT video experience a plus)

Candidate can sit in:

LA Address:
12130 Millennium Drive
Suite 100
Los Angeles, CA 90094
Hybrid: 2 onsite 3 remote

NYC Address:
123 W 18th St.
7th FL
New York, NY 10011
Hybrid: 3 onsite 2 remote

Sr. Specialist, Programming & Content Curation ? Contractor Role

As a pioneer in the Smart TV sector, Samsung has changed the way the world watches television. Our global product team continues to advance our Smart TV offering, building intelligent, integrated services that delight users with entertainment content and innovative lifestyle experiences.

TV Plus is Samsung?s direct-to-consumer OTT video service featuring ad-supported linear channels and ad-supported VOD. In the US, TV Plus launched in April 2018 and is available on 2016 ? ?24 models Samsung Smart TVs, as well as continually expanding via a mobile app. TV Plus is in the midst of an exciting period of growth and development.

As part of the TV Plus Content team, this role will support the Programming and Curation team in building programming plans and schedules for internal operated linear channels distributed through the TV Plus service. The ideal candidate will be a critical thinker with high attention to detail and have a strong knowledge base for all thing?s entertainment movies and tv shows as well as kids, sports, music.

KEY RESPONSIBILITIES
? Develop and implement content strategy through the curation of programming schedules for O&O linear channels to drive user consumption and discovery.
? Identify key editorial seasonal tentpoles and topical events to plan & execute programming stunts across FAST channels
? Ensure curation meets the family-friendly quality standards for the service
? Responsible for using data entry of content key meta in to a content management system
? Ensure that new content is fully on-boarded & prepped for scheduling
? Work closely with Asset Management & Ops team to resolve any content/asset issues
? Participate in screening new movies and series as submissions come in and giving feedback

QUALIFICATIONS
? Bachelor's Degree and/or equivalent related work experience required
? 4 years of experience programming/content curation or TV programming experience (consumer-facing OTT video experience a plus)
? Demonstrated strength in Microsoft Office Suite - specifically Excel and an understanding of Content Management Systems (CMS), Metadata, and Program Standards & Practices
? Broad knowledge and passion for entertainment/pop culture
? Experience with content analysis and data analytics a plus
? Excellent collaborator with ability to work across a large organization and language barriers to drive results
? Airtable experience an asset
? Strong work ethic and attention to detail
? Bilingual Spanish is a plus

Job Type: Contract

Pay: $25.37 - $35.00 per hour

Work setting:

• In-person

Experience:

• OTT video: 2 years (Preferred)

Ability to Commute:

• Los Angeles, CA 90094 (Required)

Ability to Relocate:

• Los Angeles, CA 90094: Relocate before starting work (Required)

Work Location: In person