Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Support Specialist - General Studies ELL / AE
Fox Valley Technical College
Job Category
Regular Support Staff
FVTC Worksite
Appleton Main Campus
Hourly Rate
$18.22
Hours Per Week
Job Description Summary
This position provides support for the Adult Education (AE), English Language Learning (ELL), Intensive English (IEP), and Teaching English as a Foreign Language (TEFL) programs.
Support includes providing students, staff and partner agencies with information, advising, and assistance at assigned locations.
Job Description
ESSENTIAL JOB FUNCTIONS
SECONDARY FUNCTIONS
QUALIFICATIONS, TRAINING, AND EXPERIENCE
ESSENTIAL APTITUDES, SKILLS, KNOWLEDGE, AND PERSONAL CHARACTERISTICS
Additional Information
Hourly pay rate : $18.22 per hour.
Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data.
Note : Internal applicants' wage will be based upon the applicable compensation structure.
FVTC strongly and actively strives to increase diversity and provide equal opportunity within its community. FVTC does not discriminate against persons based on age, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sexual orientation, transgender status, veteran status, weight or any other protected class.
To apply, please visit : https : / / fvtc.wd1.myworkdayjobs.com / en-US / FVTC / job / Appleton-WI / Support-Specialist General-Studies ABE- JR2024-733
Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace.
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Last updated : 2024-03-24
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