Web Customer Support Specialist jobs in Malden, MA

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer support specialist
  • Formstack
  • Malden, MA FULL_TIME
    • Customer Service / Fully Remote - Anywhere in U.S. / Up to $45K per year / Health, dental & vision / PTO / 401k match / Equipment provided - As a Customer Support Specialist you'll : Learn the ins and outs of Formstack's products and services;
    • Be the primary point-person for incoming support requests via email, chat, and / or scheduled phone support; Work in a fast-paced environment and be able to meet and exceed service standards in ticket volume, CSAT, and quality metrics;

    Last updated : 2024-03-06

  • 20 Days Ago

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Customer Service Support Specialist
  • ScrubaDub Auto Wash Centers Inc.
  • Natick, MA FULL_TIME
  • DescriptionNew England's top car wash is looking for a Customer Service Support rep to join our Natick team! You will be the face of ScrubaDub for our customers, fielding in person questions and manni...
  • 5 Days Ago

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Customer Support Specialist
  • FastLap Group, LLC
  • Woburn, MA FULL_TIME
  • Hogan Tire in Woburn is seeking a dedicated and customer-oriented Part-Time Customer Experience Specialist to join our team. As a Customer Experience Specialist and the first point of contact for our ...
  • 7 Days Ago

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Customer Support Specialist
  • Ocean Insight
  • Peabody, MA FULL_TIME
  • About the Opportunity Join world-class experts in finding answers to our customer's toughest questions as a Customer Support Specialist in Ocean's Light Technologies organization. Ocean's customer sup...
  • 26 Days Ago

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Customer Support Specialist - PT
  • At Home
  • Peabody, MA PART_TIME
  • $15.00-19.50/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 1 Month Ago

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Customer Support Specialist - PT
  • At Home
  • Dedham, MA PART_TIME
  • $15.00-19.50/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 1 Month Ago

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0 Web Customer Support Specialist jobs found in Malden, MA area

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Registered Client Service Associate
  • Transcend Practice Management
  • Framingham, MA
  • Job Description Job Description REGISTERED CLIENT SERVICE ASSOCIATE MUST HAVE FINRA LICENSE IN THE FINANCIAL SERVICES IN...
  • 3/28/2024 12:00:00 AM

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Customer Support Specialist
  • ConstructSecure, Inc.
  • Burlington, MA
  • **Customer Support Specialist** at ConstructSecure Burlington, MA ConstructSecure is the Partner Elevation Platform for ...
  • 3/28/2024 12:00:00 AM

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Wealth Management Client Service Associate
  • Lead Advisor
  • Chelmsford, MA
  • •Support the Financial Consultants by processing account applications and paperwork, obtaining necessary account documen...
  • 3/27/2024 12:00:00 AM

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Customer Support Specialist
  • Bottomline
  • Portsmouth, NH
  • Location: Portsmouth, NH Office (3 days a week In-Office) Who Are We? Bottomline is on a mission to be the world’s leadi...
  • 3/27/2024 12:00:00 AM

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Customer Service Operations Specialist
  • Haulistic
  • Whitman, MA
  • Job Description Job Description Position open for a Customer Service/Operations person in the Freight Forwarding Industr...
  • 3/27/2024 12:00:00 AM

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Client Relations Representative - Logistics Coordinator
  • Barrett Tree Service East, Inc
  • Medford, MA
  • Job Description Job Description Barrett Tree Services East is a TCIA-accredited premiere tree care company based in Medf...
  • 3/26/2024 12:00:00 AM

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Customer Support Specialist
  • TSD MOBILITY SOLUTIONS
  • North Andover, MA
  • Job Description Job Description Do you have a great attitude? Willing to learn? Would you like to join an established, g...
  • 3/26/2024 12:00:00 AM

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Client Service Associate
  • Edelman Financial Engines
  • Burlington, MA
  • Description Client Service Associate At Edelman Financial Engines, we believe everyone deserves to move their financial ...
  • 3/26/2024 12:00:00 AM

Malden is a city in Middlesex County, Massachusetts, United States. At the time of the 2010 United States Census, the population was at 59,450 people. In 2009, Malden was named the "Best Place to Raise Your Kids" in Massachusetts by Bloomberg Businessweek. Malden is bordered by Melrose on the north, Stoneham on the northwest, Medford on the west, Everett on the south, Revere on the east, and Saugus on the northeast. Boojum Rock located in the north west corner of Malden inside the Middlesex Fells Reservation is the highest point in Malden with an elevation of approximately 275 feet. According...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$58,895 to $82,792
Malden, Massachusetts area prices
were up 2.5% from a year ago

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