Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Job Description
Job Description
This is a remote position.
We are looking for energetic individuals who have an interest in providing our Client Customers with excellent customer service to work from home with the XACT@Home program.
XACT@Home is only available in AL, FL, GA, MD, MS, NC, ME, PA, VA, and TX currently. Please check back later for availability in your state.
Requirements
Benefits
Set schedules, split shifts, and on-demand shift availability are some of the many scheduling options.
No need to worry. Whether you’re sitting in our contact centers or in the comfort of your home office, rest assured that we’re here to provide you with the tools, technology, and support you need to be productive and confident.
Our team member support center is available 24 7
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0 Web Customer Support Specialist jobs found in Lewiston, ME area