Web Customer Support Specialist jobs in Lawrence, MA

As a Customer Service Representative at Home Care Specialists one will be responsible for the verification of insurance coverage, processing of medical documentation and the scheduling of delivery for a full spectrum of durable medical equipment. In this role individuals will be working with healthcare professionals and insurance companies all while ensuring patients receive the highest standard of care.

Commitment to learning our insurance carrier guidelines and expectations, as well as high-quality standards and timeliness are crucial to success in this role. This position is fast-paced and ever changing; individuals with high energy and passion for exceeding expectations are encouraged to apply.

Compensation: Hourly paid position, $16 per hour starting rate with potential for $18 within first 90 days. Opportunities for growth within the company.

In addition to working at Home Care Specialists INC. benefits offered include:

• 401k
• Health Benefits- single to family, Dental, Short-Term Disability, Voluntary Life Insurance., Flexible Spending Account
• PTO (Paid Time Off), Sick & Vacation
• Paid holidays

Hours: Full time; 40 hours/week Monday ? Friday, 8:30am-4:30pm. This position requires week-long on-call commitments for a minimum of 1 times/month, and one Saturday shift per month. Additional compensation provided for on-call weeks.

This position is remote work from home after in office training is completed (30 days).

2 Paid 15 minute breaks and paid half hour lunch each day.