Web Customer Support Specialist jobs in La Crosse, WI
Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Web Customer Support Specialist jobs
- WalzCraft
-
La Crosse, WI
FULL_TIME
-
Employment Type: Full-time
Hours: 8:00 AM – 4:30 PM, M-F
Summary/Objective
The customer support team member interacts directly with our customers via the phone and email. The position follows standard work methods to insure our customers are taken care of in a polite and efficient manner.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Develop a thorough knowledge of all company products, product specifications, applicable software and policies and procedures
- Handling all customer inquiries related to work-in-process, shipment schedules, status of orders, product specifications, product changes, as well as new product introductions
- Facilitating, resolving, and suggesting alternative solutions when necessary to meet customer’s expectations
- Processing orders in an efficient and accurate manner
Competencies
- Attention to Detail
- Organizational and Time Management Skills
- Problem-solving skills
- Professional communication skills (both verbal and written)
- Data entry skills, with a familiarity of computer systems/software
Work Environment
While performing the duties of the job, the employee is exposed to minimal fumes and/or airborne particles. Ability to sit or stand at work station as needed.
Physical Demands
Please note: depending on the specific position, the physical requirements may differ.
Additional Info
Overtime opportunities will be available periodically.
Candidates must have a good work history and references available.
- 19 Days Ago
- Lippert
-
Eau Claire, WI
FULL_TIME
- Overview: Come join the LIPPERT team and become part of the industry-leading manufacturer of USA-made CURT custom towing and truck accessories. LIPPERT is a leading, global manufacturer and supplier o...
- 1 Month Ago
- TACTACAM
-
Caledonia, MN
FULL_TIME
- Job Title: Tactacam | Customer Service Representative Company Overview: At Tactacam, we are a rapidly growing and market-leading outdoor products and technology company. With over 500,000 active custo...
- 1 Day Ago
- Apollo Retail Specialist
-
La Crosse, WI
PART_TIME
- Can’t stand being stuck behind a desk? Like working solo? Good with your hands? We have the perfect job for you as a Service Technician! Go store to store and work independently to keep the furniture ...
- 10 Days Ago
- Roehl Transport
-
Marshfield, WI
FULL_TIME
- The Opportunity: As an Extended Operations Support specialist, you make a difference by supporting and assisting our professional drivers, fleet managers, customers, and customer service team during n...
- 20 Days Ago
- Dahl Automotive
-
La Crosse, WI
FULL_TIME
- At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team, we look ...
- 20 Days Ago
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0 Web Customer Support Specialist jobs found in La Crosse, WI area
- LeadCar Toyota La Crosse
-
La Crosse, WI
- LeadCar Toyota La Crosse is committed to having the most dedicated, qualified and professional team in the area. We now ...
- 4/23/2024 12:00:00 AM
- Peerless Chain
-
LA CROSSE, WI
- BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
- 4/23/2024 12:00:00 AM
- Enterprise Holdings
-
La Crosse, WI
- Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and h...
- 4/23/2024 12:00:00 AM
- CNG Holdings, Inc.
-
La Crosse, WI
- Job Description: General Function / Summary: As a financial services leader, we strive to make a difference in our custo...
- 4/23/2024 12:00:00 AM
- Peerless Chain
-
HOKAH, MN
- BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
- 4/23/2024 12:00:00 AM
- Peerless Chain
-
DAKOTA, MN
- BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
- 4/23/2024 12:00:00 AM
- Peerless Chain
-
HOLMEN, WI
- BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
- 4/23/2024 12:00:00 AM
- HOM Furniture, Inc.
-
Onalaska, WI
- **Customer Specialist/Delivery** **in Onalaska, WI** **(Regular Part Time)** Summary The purpose of this position is to ...
- 4/22/2024 12:00:00 AM
About La Crosse, Wisconsin
were up 1.3% from a year ago