Web Customer Support Specialist jobs in Janesville, WI

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer support specialist
  • ABC Supply Co. Inc.
  • Beloit, WI FULL_TIME
  • ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.

    ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country.

    Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

    ABC Supply is looking for a Customer Support Analyst to join the Beloit Team.

    This position is a fast paced, cross-functional support role, which requires working knowledge of the following areas : Accounts Payable, Accounts Receivable, Customer Service Support, and Inventory Control.

    Candidates that have experience within these areas are encouraged to apply.

    Summary :

    • Ensure customers, vendors and associates receive timely and accurate support responses in adherence to company policy and procedure
    • Research and communicate findings of customer payments, short pays and cash application details to the proper department and / or customer
    • Accept and Process Customer Payments
    • Perform validation checks of uploads, file processing and select Point of Sale Reports

    Essential Qualifications :

    • 1-2 years Help Desk or Customer Service experience is preferred
    • Excellent Customer Service skills are required
    • Strong Verbal and Written Communication Skills, Self Motivated, Time Management, Detail Orientated, Thoroughness, Organized and Research Skills
    • Intermediate Knowledge in Microsoft Outlook and Excel is preferred

    Benefits may include :

    • 401(k) with generous company match - eligible after 60 days, immediately vested
    • Employer paid employee assistance program
    • Employer paid short term and long term disability
    • Employer paid life insurance
    • Flex spending
    • Paid vacation
    • Paid sick days
    • Paid holidays
    • Last updated : 2024-03-24

  • 3 Days Ago

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Customer Support Specialist (917)
  • American Builders and Contractors Supply Co., Inc.
  • Beloit, WI FULL_TIME
  • ABC Supply is North America’s largest wholesale distributor of exterior and interior building products. ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workp...
  • 5 Days Ago

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Youth support specialist
  • Pathways Health and Community Support, LLC.
  • Rockford, IL FULL_TIME
  • Description About this Role : As a Youth and Family Support Specialist, you will work with the families of children with severe emotional disturbance. Engaging with them in a family centered treatment...
  • 15 Days Ago

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Youth and Family Support Specialist
  • Pathways Health and Community Support, LLC.
  • Rockford, IL FULL_TIME
  • Description About this Role: As a Youth and Family Support Specialist, you will work with the families of children with severe emotional disturbance. Engaging with them in a family centered treatment ...
  • 1 Month Ago

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Web Content Operations Specialist
  • Ideal Industries
  • Sycamore, IL FULL_TIME
  • Web Content Operations Specialist Job Locations US-IL-Sycamore ID 2024-5640 # of Openings 1 Type Regular Full-Time Shift Day Admin Overview IDEAL INDUSTRIES, INC. has built a reputation for over a cen...
  • 21 Days Ago

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Customer Site Warehouse Support
  • Fastenal
  • Beloit, WI FULL_TIME
  • Job Description Customer Site Warehouse Support 2635 Prairie Ave, Beloit, WI 53511 WI032 In Plant Store Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm OVERVIEW: Find your future at Fastenal! ...
  • 9 Days Ago

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0 Web Customer Support Specialist jobs found in Janesville, WI area

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Client Service Associate
  • WestPoint Financial Group
  • Crystal Lake, IL
  • This position is being offered by an advisor team located in Crystal Lake, one of Chicago's premier northwestern suburbs...
  • 3/28/2024 12:00:00 AM

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Full Time Client Service Associate
  • Lake Ridge Bank
  • Madison, WI
  • Overview: At Lake Ridge Bank, we are focused on the community and we are seeking a service-oriented professional to join...
  • 3/28/2024 12:00:00 AM

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Customer Support Specialist
  • United Alloy Inc
  • Janesville, WI
  • ** United Alloy, Inc.** ** Customer Support Specialist** Janesville, WI 53545 **United Alloy is seeking an actively enga...
  • 3/28/2024 12:00:00 AM

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Client Services Associate - Work From Home
  • Globe Life AO National
  • Rockford, IL
  • Are you are looking for a career change or for a growth opportunity? Do enjoy working with people and like working in a ...
  • 3/28/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • Beloit, WI
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • Janesville, WI
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Topstep
  • Janesville, WI
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Topstep
  • Beloit, WI
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

Janesville is a city in southern Wisconsin, United States. It is the county seat and largest city of Rock County, and the principal municipality of the Janesville, Wisconsin, Metropolitan Statistical Area. As of the 2010 census, the city had a population of 63,575. According to the United States Census Bureau, the city has a total area of 34.45 square miles (89.23 km2), of which 33.86 square miles (87.70 km2) is land and 0.59 square miles (1.53 km2) is water. The city is divided by the Rock River....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$51,010 to $71,707
Janesville, Wisconsin area prices
were up 1.3% from a year ago

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