Web Customer Support Specialist jobs in Huntington, WV
Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Web Customer Support Specialist jobs
Intuit Customer Support Specialist
- Foundever
-
Rousseau, KY
FULL_TIME
-
Sykes and Sitel are now Foundever™
At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbound calls only - no cold calling. We invest in our people by providing paid training along with growth and development opportunities, for example 84% of our managers are internal promotions.
Responsibilities:
Handle inbound service calls
Drive customer satisfaction through voice, chat, and/or email communications
Navigate through multiple systems and tools
Ongoing training and skill development
Qualifications:
THIS IS AN ON-SITE POSITION AND YOU MUST LIVE WITHIN 50 MILES OF 101 SYKES BLVD, CHAVIES, KY 41272
Strong communication skills, including the ability to navigate between screens while assisting customers
Problem-solver with a can-do attitude
Eager to advance your career with a reliable company
Enjoy working independently and with a team
Must be 18 years of age
High school diploma (or GED equivalent)
Must pass a background check
A fantastic opportunity:
The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service. This could include dealing with customers, clients, or third-party contacts and complaints. You will be empowered to take initiative, as well as follow established procedures, processes and systems to provide a resolution for the customer.
You’ll Enjoy:
An award-winning culture built on 35 years of industry-leading experience and a commitment to improving the employee experience. Enjoy working on site! You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.
About Foundever™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750 of the world’s leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting 9 million customer conversations every day in 60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
About the Company:
Foundever
- 1 Month Ago
Inbound Customer Support Specialist
- Foundever
-
Rousseau, KY
FULL_TIME
- Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
- 1 Month Ago
Child Support Specialist
- Bureau for Child Support Enforcement
-
Huntington, WV
FULL_TIME
- *Please note, by clicking APPLY, you are requesting that a Recruitment Team Member reach out to you regarding further pertinent application steps. Child Support Specialist Trainee Minimum Qualificatio...
- 25 Days Ago
Customer Support Specialist (No Outbound Calls)
- Foundever
-
Rousseau, KY
FULL_TIME
- Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
- 1 Month Ago
Customer Support Specialist (Chavies, KY)
- Foundever
-
Rousseau, KY
FULL_TIME
- Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
- 1 Month Ago
Intuit Customer Support Specialist (Inbound Calls Only)
- Foundever
-
Rousseau, KY
FULL_TIME
- Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
- 1 Month Ago
Filters
- Current Active Filter
- Huntington, WV
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Web Customer Support Specialist jobs found in Huntington, WV area
Floor Leader
- Buckle
-
Barboursville, WV
- Summary The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statem...
- 4/24/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Ashland, KY
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
Customer Service Representative - PT University
- City National Bank of WV
-
Huntington, WV
- EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service pro...
- 4/22/2024 12:00:00 AM
Customer Service Sales Specialist
- InsuraTec Services Group
-
Huntington, WV
- Customer Service Sales Specialist Location: Remote (Work From Home) Key Responsibilities: Provide outstanding customer s...
- 4/22/2024 12:00:00 AM
Retail Service Specialist
- O'Reilly Auto Parts
-
Ashland, KY
- The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
- 4/21/2024 12:00:00 AM
Customer Service Representative
- City National Bank of WV
-
Hurricane, WV
- Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity Employer, including disabili...
- 4/21/2024 12:00:00 AM
Customer Service Associate - Work From Home>
- OLIPOP
-
Saint Albans, WV
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
- 4/20/2024 12:00:00 AM
Traveling Industrial Services Supervisor
- Clean Harbors
-
Ashland, KY
- HPC-Industrial powered by Clean Harbors, is looking for a Traveling Supervisor IS (Industrial Services) to work at a cus...
- 3/4/2024 12:00:00 AM
About Huntington, West Virginia
Huntington is in the southwestern corner of West Virginia, on the border with Ohio, on the southern bank of the Ohio River, at the confluence with the Guyandotte River. The city lies within the ecoregion of the Western Allegheny Plateau. Most of the city is in Cabell County, for which it is the county seat. A portion of the city, mainly the neighborhood of Westmoreland, is in Wayne County. Huntington is commonly divided into four main sections. The north/south divider is the CSX railroad tracks, while the east/west divider is First Street. Residents of Huntington are called "Huntingtonians."
A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$46,616 to $65,530
Huntington, West Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Web Customer Support Specialist do?
Web Customer Support Specialist in Charlotte, NC
Opportunities for Web Customer Support Specialist in Tallahassee, FL.
February 08, 2020