Web Customer Support Specialist jobs in Hattiesburg, MS

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Support Specialist - PT
  • At Home
  • Gulfport, MS PART_TIME

  • $13.00-16.90/hour
    The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members.  They are focused on driving profitability through promoting operational success and maximizing the customer’s experience.

    Key Roles and Responsibilities

    Provides customers a positive shopping experience
    Regularly performs Supervisor functions.  Responsible for building opening and closing tasks which includes timely openings, operational readiness, troubleshooting, team management, and building security.  Partners with General Manager (GM), or in GM's absence, District Manager, Store Director/Store Manager on non-standard issues as they arise.  
    Manages all front end audit and cash compliance responsibilities.  Ensures team is trained in the processing of all transactions per policy.
    Performs cashier duties accurately while processing all transactions per policy.
    Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving.
    Maintains conditioning and housekeeping (inside and out) standards 
    Timely and thorough incident reporting compliance.
    Submits facilities, IT, and store communication requests as needed.
    Drives productivity by training, coaching, counseling employees, planning, monitoring, and appraising job results.
    Performs and trains team on all customer support responsibilities
    Operates all equipment in a safe manner per directed procedures. 
    Ensures a safe working and shopping environment while minimizing shrink and damages.
    Plan, delegates, and monitors tasks ensuring they are performed in the most efficient manner adhering to policy and procedures.


     


    Qualifications and Competencies

    At least 18 years old
    High School Diploma/Equivalent
    Ability to work a flexible schedule including nights, weekends, and some holiday
    Ability to lift a minimum of 50 lbs., team lift 100 lbs.
    Contributes to a customer focused environment while demonstrating excellent service.
    Communicates clearly with customers, team and leadership.
    Reliable and trustworthy
    Ability to work effectively independently and within a team to perform all tasks as assigned.
    Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
    Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business. 

  • 1 Month Ago

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Customer Support Specialist - FT
  • At Home
  • Gulfport, MS FULL_TIME
  • $13.00-16.90/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 1 Month Ago

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Customer Support Specialist - PT
  • At Home
  • Hattiesburg, MS PART_TIME
  • $10.50-13.65/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 2 Months Ago

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Customer Support Associate
  • At Home
  • Gulfport, MS PART_TIME
  • $10.00-13.00/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complet...
  • 10 Days Ago

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Customer Support Associate
  • At Home
  • Hattiesburg, MS PART_TIME
  • $10.00-13.00/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complet...
  • 1 Month Ago

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Customer Support Associate
  • At Home
  • Gulfport, MS PART_TIME
  • $10.00-13.00/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complet...
  • 1 Month Ago

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0 Web Customer Support Specialist jobs found in Hattiesburg, MS area

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Laurel, MS
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • Hattiesburg, MS
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • Laurel, MS
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist (Work From Home)>
  • Roadie Inc.
  • Hattiesburg, MS
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / 100% covered health insurance premiums / 401k match /...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Hattiesburg, MS
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 3/27/2024 12:00:00 AM

S
FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Laurel, MS
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 3/27/2024 12:00:00 AM

T
Customer Support Specialist - Work From Home>
  • Topstep
  • Hattiesburg, MS
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Hattiesburg, MS
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

Hattiesburg is a city in the U.S. state of Mississippi, primarily in Forrest County (where it is the county seat) and extending west into Lamar County. The city population was 45,989 at the 2010 census, with an estimated population of 46,805 in 2015. It is the principal city of the Hattiesburg, Mississippi, Metropolitan Statistical Area, which encompasses Forrest, Lamar and Perry counties. Development of the interior of Mississippi by European Americans took place primarily after the American Civil War. Before that time, only properties along the major rivers were developed as plantations. Fou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$45,675 to $64,209
Hattiesburg, Mississippi area prices
were up 1.2% from a year ago

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