Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
This position involves the provision of an array of training, support and ADL's and conducted within the community setting. Support specialists are responsible for all client related documentation and reports as well as the development and implementation of treatment goals and objectives. Support specialists are required to provide their own transportation but are reimbursed monthly stipend for the use of their vehicles. On a monthly basis, 95.0% of the services provided are to be in the form of direct involvement with client. The remaining time will be utilized for service coordination and administrative duties. Position reports directly to Clinical Supervisor. You must maintain a mobile telephone and a DMV license.
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0 Web Customer Support Specialist jobs found in Greenville, MS area