Web Customer Support Specialist jobs in Grand Island, NE

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

4
Customer Support Specialist
  • 402 VENTURES LLC
  • Lincoln, NE OTHER
  • Job Details

    Job Location:    Lincoln Office - Lincoln, NE
    Position Type:    Full Time
    Education Level:    High School
    Salary Range:    Undisclosed
    Travel Percentage:    None
    Job Shift:    Day
    Job Category:    Customer Service

    Description

    The Customer Support Specialists primary objective will be to provide customer service and training to customers involved with current and previous auctions. The Customer Support Specialist may also be required to perform various duties including but not limited to speaking with bidders about inquiries and concerns they may have regarding the auction process. The Customer Support Specialist will also be required to train and understand our products in order to provide appropriate service, training and upgrades to existing customers. This position will involve a lot of customer service and contact with our management and sales staff to assist with the live auction process. Strong computer skills are necessary and will be a focus of this role. Schedule could vary based on need of auctions, could include some evening and weekends. Assume other duties as assigned.

    Qualifications


    Ability to gain knowledge of the products and customers of the Aviation, Computer, Heavy Equipment and Trucking industries.
    Ability to learn and operate Equipment Facts and Sandhills Group Companies computer systems and programs
    Aptitude towards leaning new technologies
    Excellent oral and written communication skills
    Able to work independently and communicate within a team environment
    Detail oriented with data entry and analytical skills
    Results oriented
    Flexible and open to change
    Stable and progressive work history
    Professional appearance and demeanor
    Ability to travel by air and ground -- valid drivers license required
    Strong computer skills
    Able to work with minimal supervision

  • Just Posted

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Customer Support Specialist - FT
  • At Home
  • Lincoln, NE FULL_TIME
  • $14.25-18.53/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 9 Days Ago

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Bilingual Customer Support Specialist
  • Union Bank and Trust Company
  • Lincoln, NE FULL_TIME
  • Position Summary: The Bilingual Customer Support Specialist educates and assists customers with account inquiries as well as product and service-related issues; assistance is provided over the phone, ...
  • 1 Month Ago

A
Customer Support Specialist - FT
  • At Home
  • Lincoln, NE FULL_TIME
  • $14.25-18.53/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 1 Month Ago

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Customer Support Specialist - PT
  • At Home
  • Lincoln, NE PART_TIME
  • $11.75-15.28/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 1 Month Ago

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Web and Email Design/Development Specialist
  • IdeaBank Marketing
  • Hastings, NE FULL_TIME
  • About us IdeaBank Marketing is a small business in Hastings, NE 68901. We are supportive, fast-paced and our goal is to help forward-thinking clients achieve effective results. Our work environment in...
  • 10 Days Ago

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0 Web Customer Support Specialist jobs found in Grand Island, NE area

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Grand Island, NE
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • Grand Island, NE
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist (Work From Home)>
  • Roadie Inc.
  • Grand Island, NE
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / 100% covered health insurance premiums / 401k match /...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Grand Island, NE
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Formstack
  • Grand Island, NE
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $45K per year / Health, dental & vision / PTO / 401k match ...
  • 3/26/2024 12:00:00 AM

Z
Customer Support Specialist - Work From Home>
  • Zip
  • Grand Island, NE
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $75K per year / Full health, vision & dental / Apple equipm...
  • 3/24/2024 12:00:00 AM

T
Customer Support Specialist - Work From Home>
  • Topstep
  • Grand Island, NE
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

P
Work From Home - Customer Support Specialist>
  • Paradigm
  • Hastings, NE
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

Grand Island is a city in and the county seat of Hall County, Nebraska, United States. The population was 48,520 at the 2010 census. Grand Island is the principal city of the Grand Island metropolitan area, which consists of Hall, Merrick, Howard and Hamilton counties. The Grand Island metropolitan area has an official population of 83,472 residents. Grand Island has been given the All-America City Award three times (1955, 1967, and 1981–82) by the National Civic League. Grand Island is home to the Nebraska Law Enforcement Training Center (NLETC) which is the sole agency responsible for train...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$48,304 to $67,904
Grand Island, Nebraska area prices
were up 0.8% from a year ago

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