Web Customer Support Specialist jobs in Gadsden, AL

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer service specialist
  • Customer First Solutions
  • Birmingham, AL FULL_TIME
  • We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers.

    Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Compensation :

    $15 hourly

    Responsibilities :

    • Work closely with the sales lead to stay up-to-date on service and product knowledge
    • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
    • Record customer interactions and follow up on their experience with our company
    • Communicate frequent customer suggestions to the team to troubleshoot
    • Maintain customer accounts and update with new account information as needed
    • Identify Customer Needs and Provide Solutions
    • Provide Excellent Customer Service and Customer Relations
    • Build, maintain, and manage customers' accounts

    Qualifications :

    • Display strong communication skills, active listening skills, and personal skills
    • Strong knowledge of customer interface and interaction
    • Must have graduated high school, received a G.E.D. or equivalent
    • One year or more of customer service and sales experience (recommended)
    • Excellent Listening and Communication Skills
    • Reliable Transportation
    • Laptop and / or iPad
    • High-Speed Internet
    • Quiet Work Space

    About Company

    Here at Customer First Solutions, we are dedicated to making your success our priority. We have adopted a proven system that provides the training, resources, support, and leadership needed to help you develop professionally, personally, and financially, so you can start living the life you deserve.

    Last updated : 2024-03-25

  • Just Posted

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Customer support specialist
  • CoPilot
  • Trussville, AL FULL_TIME
  • Customer Service / Fully Remote - Anywhere in U.S. / Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll : Handle internal and external customer ...
  • 18 Days Ago

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Customer support specialist
  • DataCamp
  • Trussville, AL FULL_TIME
  • Customer Service / Remote Anywhere in U.S. / Up to $70K per year / Flexible hours / Hardware budget - As a Customer Support Specialist you'll : Provide personalized, positive & memorable customer supp...
  • 18 Days Ago

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Customer support specialist
  • Quartzy
  • Trussville, AL FULL_TIME
  • Customer Service / Remote - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipend / Home office setup / Ability to work 7a-4p PST - As a Customer Support Special...
  • 18 Days Ago

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Customer Support Specialist
  • Children's of Alabama
  • Birmingham, AL FULL_TIME
  • Job Summary The Customer Support Specialist is responsible for providing a positive customer support experience while providing first tier communications support utilizing various methods of communica...
  • 27 Days Ago

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Customer support specialist
  • Good Dog
  • Alabaster, AL FULL_TIME
  • Customer Service / Fully Remote - Anywhere in U.S. / Up to $50K per year / Great benefits - As a Customer Support Specialist you'll : Deliver unparalleled, personal support across all channels (phone,...
  • 18 Days Ago

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0 Web Customer Support Specialist jobs found in Gadsden, AL area

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Odenville, AL
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/28/2024 12:00:00 AM

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Polysomnographic Technologist (Sleep Lab Tech)
  • Riverview Regional Medical Center
  • Gadsden, AL
  • Overview: Located in Gadsden, Alabama, Riverview Regional Medical Center is a 281-bed acute-care hospital serving more t...
  • 3/28/2024 12:00:00 AM

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Registered Nurse | RN | MS (Contract)
  • Favorite Healthcare Staffing
  • Gadsden, AL
  • Job DescriptionJob Description At Favorite Healthcare Staffing, we aspire to learn what thrills you about being a health...
  • 3/28/2024 12:00:00 AM

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Customer Service Associate
  • First Choice Personnel
  • Fort Payne, AL
  • Job Description Job Description For the Fort Payne, AL location: We are seeking a Part-Time (3days a week) Customer Serv...
  • 3/27/2024 12:00:00 AM

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Assistant Manager
  • Sonic Drive-In
  • Attalla, AL
  • Description: There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. ...
  • 3/26/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Gadsden, AL
  • The Parts Specialist will provide all retail and installer customers with a high level of service. This position will al...
  • 3/25/2024 12:00:00 AM

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PT Customer Experience Framing Manager
  • Michaels Stores, Inc.
  • Oxford, AL
  • Store - Oxford, AL Build customer relationships while creating a memorable framing solution for their art. Help customer...
  • 3/25/2024 12:00:00 AM

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Cook
  • Healthcare Services Group
  • Gadsden, AL
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, a...
  • 3/24/2024 12:00:00 AM

Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northeast of Birmingham and 90 miles (140 km) southwest of Chattanooga, Tennessee. It is the primary city of the Gadsden Metropolitan Statistical Area, which has a population of 103,931. As of the 2010 census, the population of the city was 36,856, with an estimated population of 35,837 in 2016. Gadsden and Rome, Georgia, are the largest cities in the triangular area now defined by the interstate highways between Atlanta, Birmingham, and Chattanooga. I...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$49,243 to $69,224
Gadsden, Alabama area prices
were up 1.3% from a year ago

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