Web Customer Support Specialist jobs in Florence, SC

Description:

Hiring a Support Specialist in Florence, SC to research payroll data for accuracy.

Responsibilities:

• Provide answers to internal or external questions, complaints or suggestions about a company's service or product.
• Provide specific information regarding the services, products or materials offered by a company.
• Answer phones, provide troubleshooting information.
• Works independently and with a team to follow up on payroll file inconsistencies.
• Research payroll data for accuracy.
• Test incoming payroll test file through Implementation.
• Ability to navigate through Excel Spreadsheets.

Skills:

Customer service, Troubleshooting, Technical support

Qualifications:

• 2 years of data analysis experience
• 2 years of customer or sales support experience
• Excellent proficiency in Microsoft Excel

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.