Web Customer Support Specialist jobs in Federal Way, WA

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  Looking to kickstart a career in technical services?
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  Do you value independence in planning out your workday?
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  Hoping to find a company that values maintaining a work/life balance?
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  Like the idea of a Monday-Friday daytime job?

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  Traveling to multiple customer locations on a daily basis
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  Interacting with customer’s employees, their management personnel, and their customers daily
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  Scheduling customer visits ensuring that projects and visit goals are completed timely
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  Assist customer with product promotion and support
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  Providing customer training as required

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  Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

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  Evaluating equipment condition
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  Utilizing a phone application ticketing system to record daily activities

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  Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required

Requirements

• High School Diploma or GED (formal training/technical school courses a plus)
  
• Prior field maintenance experience (a plus)
  
• Basic Computer and Mathematical Skills
  
• Ability to adapt to ever-changing environments and work assignments
  
• Satisfactory driving record. Motor Vehicle report will be reviewed

Benefits

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  Company-paid vehicle provided
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  Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program
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  Company Provided Cell Phone
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  Company Credit Card
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  Paid ST/LT disability
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  Paid Life Insurance Policy

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  Paid Time Off
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  Early Payday Options