Web Customer Support Specialist jobs in Eau Claire, WI
Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Web Customer Support Specialist jobs
- WalzCraft
-
La Crosse, WI
FULL_TIME
-
Employment Type: Full-time
Hours: 8:00 AM – 4:30 PM, M-F
Summary/Objective
The customer support team member interacts directly with our customers via the phone and email. The position follows standard work methods to insure our customers are taken care of in a polite and efficient manner.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Develop a thorough knowledge of all company products, product specifications, applicable software and policies and procedures
- Handling all customer inquiries related to work-in-process, shipment schedules, status of orders, product specifications, product changes, as well as new product introductions
- Facilitating, resolving, and suggesting alternative solutions when necessary to meet customer’s expectations
- Processing orders in an efficient and accurate manner
Competencies
- Attention to Detail
- Organizational and Time Management Skills
- Problem-solving skills
- Professional communication skills (both verbal and written)
- Data entry skills, with a familiarity of computer systems/software
Work Environment
While performing the duties of the job, the employee is exposed to minimal fumes and/or airborne particles. Ability to sit or stand at work station as needed.
Physical Demands
Please note: depending on the specific position, the physical requirements may differ.
Additional Info
Overtime opportunities will be available periodically.
Candidates must have a good work history and references available.
- 9 Days Ago
- AbbyBank
-
Abbotsford, WI
FULL_TIME
- Customer Support Specialist (Full-Time) AbbyBank is currently looking to fill the role of Customer Support Specialist based out of our Abbotsford or Medford office. The position of Customer Support Sp...
- Just Posted
- Lippert
-
Eau Claire, WI
FULL_TIME
- Overview: Come join the LIPPERT team and become part of the industry-leading manufacturer of USA-made CURT custom towing and truck accessories. LIPPERT is a leading, global manufacturer and supplier o...
- 21 Days Ago
- Comfortex
-
Winona, MN
FULL_TIME
- Comfortex Medical Mattresses & Cushions Customer Support and Sales Development - Training is provided. The right person will become a part of the Comfortex management team as the Regional Director for...
- 1 Day Ago
- W S DARLEY & CO
-
Chippewa Falls, WI
FULL_TIME
- DescriptionSince 1908, Darley, a family-owned business, has driven steady growth while passionately serving the world’s first responder and tactical communities by providing high quality, safe and inn...
- 26 Days Ago
- Apollo Retail Specialist
-
La Crosse, WI
PART_TIME
- Can’t stand being stuck behind a desk? Like working solo? Good with your hands? We have the perfect job for you as a Service Technician! Go store to store and work independently to keep the furniture ...
- Just Posted
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0 Web Customer Support Specialist jobs found in Eau Claire, WI area
- Stronghold
-
Eau Claire, WI
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 4/16/2024 12:00:00 AM
- Stronghold
-
Chippewa Falls, WI
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 4/16/2024 12:00:00 AM
- Midwest Dental Group
-
Eau Claire, WI
- X Patient Service Representative Position in Eau Claire, WI **Full Time Regular - Posted 1 days ago** **Overview** **Pat...
- 4/16/2024 12:00:00 AM
- EO Johnson Company
-
Eau Claire, WI
- ** Customer Care Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO001447 Showing 1...
- 4/15/2024 12:00:00 AM
- Cascades Inc.
-
Eau Claire, WI
- **Customer Service Representative** **Location:** Eau Claire, WI, US The Customer Service Representatives mission is to ...
- 4/15/2024 12:00:00 AM
- Joints In Motion Medical Llc
-
Eau Claire, WI
- Patient Service Representative (PSR) - Eau Claire, WI area part- time field position Description Part-time job with some...
- 4/15/2024 12:00:00 AM
- Walmart
-
Eau Claire, WI
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
- Topstep
-
Eau Claire, WI
- [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
- 4/13/2024 12:00:00 AM
About Eau Claire, Wisconsin
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