Web Customer Support Specialist jobs in Dothan, AL
Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Web Customer Support Specialist jobs
Peer Support Specialist
- Centerstone of Florida, Inc.
-
2830 Winkler Ave Suite 105, FL
FULL_TIME
- Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Job Description: Provides emotional/informational support for program participants and their families. Assists clients with access to positive social connections and community-based or office-based recovery support services. This role will work with community partners and local stakeholders to provide comprehensive care in the community or office. As a part of the community-based or office-based team, the Peer Support Specialist will meet with individuals in office and/or their own environment such as in the client’s home, hospital, the office, schools/work, etc. This role will ensure continuity of care with clients through peer services as well as sharing their own lived experiences to provide clients with education, support, and hope. A variety of clinical training opportunities are available based on program and interest. Minimum Qualifications Lived experience with mental illness, substance use, or homelessness and/or experience gained through family member’s mental health/substance use. Experience navigating the healthcare systems and other community support resources. Must have a FL driver’s license. Preferred Qualification: Knowledge of community resources or ability to learn quickly. Experience working with individuals with mental health or substance use concerns. Enthusiastic about influencing positive change in our clients’ lives. Special Skills, Knowledge and Abilities: Competency with electronic medical records, computer systems, and documentation. Strong interpersonal communication skills in order to collaborate with team members and maintain professionalism in the community. Accountable and self-directed with daily job duties. Essential Functions: Reports to work as scheduled on a daily basis and performs duties as assigned by supervisor to ensure the smooth operation of the department. Develop and maintain therapeutic relationships with clients and conduct outreach activities. Assist clients in identifying personal recovery goals and setting objectives for each goal. Provide individual and group peer support services. Model effective coping techniques and self-help strategies. Facilitate wraparound/recovery supports (e.g., transportation, social connection, job training, benefits enrollment) based on individual treatment plan goals. Collaborate with treatment team to develop and review treatment plans. Network with community stakeholders to advocate for clients. Educate the community about peer support services and the peer-based philosophy. Completes all required agency trainings to maintain 100% compliance. Maintains departmental productivity expectations. Additional training and/or certification may be required based on specific program guidelines. Completes all other duties as assigned. Work Environment/Physical Demands: This position operates in community-based and/or office-based settings depending on program. Sits, stands, bends, lifts, drives, and moves intermittently during work hours. Is subject to frequent interruptions. Reasonable accommodations will be made as needed. Position Type, Expected Hours of Work and Travel: This is a full-time (40hours/week) position with a flexible work schedule to include early morning and evenings. On call rotation and weekend hours may be required. Programs: Centerstone has Recovery Peer Specialist opportunities in a variety of programs to include working with children, families, and/or adults as well as substance use and/or mental health prevention and intervention programs. Additional program specialties include school-based, forensic, employment, substance use overdose prevention, and homelessness prevention. Time Type: Full time Entry Pay Range: $13.70 - $19.21 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Diversity, Equity, and Inclusion employee resource groups Continuing education opportunities Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion. Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.
- 10 Days Ago
System and Process Support Specialist
- SmartLam North America
-
Dothan, AL
FULL_TIME
- SmartLam North America has an exciting opportunity for a Finance professional looking to experience their role in a new way. This role will provide business user and systems support along with project...
- 1 Month Ago
System & Process Support Specialist
- SmartLam
-
Dothan, AL
FULL_TIME
- Job Title: System and Process Support Specialist Department: Support Reporting to: CFO/Strategic Business Analyst Position: Full Time / Exempt Location: Dothan, AL Description: SmartLam has an excitin...
- 1 Month Ago
IT Support Specialist, Tier 2
- JANUS Research Group LLC
-
Fort Rucker, AL
FULL_TIME
- IT Support Specialist, Tier 2Full-TimeLocationFort Rucker, ALPosition OverviewThe IT Specialist will support services under the U.S. Army Aviation Center of Excellence (USAACE) Information Technology ...
- Just Posted
Peer Support Specialist - SA (CRSS)
- SpectraCare Health Systems, Inc.
-
Dothan, AL
FULL_TIME
- SA Peer Support Specialist - Adult Outpatient Services (Certified Recovery Support Specialist - CRSS) This position is located at our Adult Outpatient Service in Dothan, Al Monday/Wednesday/Friday 8am...
- 1 Day Ago
junior level Help Desk Support Specialist Software and Network Support
- Niche B2B Services Company...Recession Resistant...Large Brand Name Clients
-
Houston, AL
FULL_TIME
- Note: we are willing to consider Junior Level Candidates with Internship or Academic Experience for this roleStable and Growing Alabama Based Company with a Strong History of Internal Promotions; Rece...
- 12 Days Ago
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0 Web Customer Support Specialist jobs found in Dothan, AL area
Patient Services Coordinator-LPN Home Health Full Time
- CenterWell Home Health
-
Enterprise, AL
- Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly resp...
- 4/23/2024 12:00:00 AM
Sales Associate / Jewelry Consultant - Zales - Dothan Pavilion - Dothan, AL
- Signet Jewelers
-
Dothan, AL
- We have many opportunities available on our other career site pages. Click here to link to our careers page! You are a d...
- 4/22/2024 12:00:00 AM
Veterinary Customer Service Representative at VRCC
- PetVet Care Centers
-
Enterprise, AL
- Position Overview: The Customer Service Representative contributes to the success of a high-performing organization comm...
- 4/22/2024 12:00:00 AM
FT Customer Support Specialist - Work From Home>
- Stronghold
-
Enterprise, AL
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 4/20/2024 12:00:00 AM
FT Customer Support Specialist - Work From Home>
- Tovala
-
Enterprise, AL
- [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $21 per hour - As a Customer Support Specialist you'll: Hel...
- 4/20/2024 12:00:00 AM
Customer Service Associate
- SunStop Stores
-
Headland, AL
- Description: The store associate provides outrageous customer service to all customers through fast and courteous servic...
- 4/19/2024 12:00:00 AM
Remote Customer Service Representative
- Verizon Communications, Inc.
-
Dothan, AL
- **Remote Customer Service Representative** * Job # 591616 * Date posted - 2022-02-04 Share this Job **** **When you join...
- 4/18/2024 12:00:00 AM
Patient Services Coordinator-LPN Home Health Full Time
- Humana
-
Enterprise, AL
- Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly resp...
- 4/18/2024 12:00:00 AM
About Dothan, Alabama
Dothan /ˈdoʊθən/ is a city in Dale, Henry, and Houston counties in the U.S. state of Alabama. It is the county seat of Houston County and the seventh largest city in Alabama, with a population of 65,496 at the 2010 census. It is near the state's southeastern corner, approximately 20 miles (32 km) west of the Georgia state line and 16 miles (26 km) north of Florida. It is named after the biblical city, the place where Joseph's brothers threw him into a cistern and sold him into slavery in Egypt.
Dothan is the principal city of the Dothan, Alabama metropolitan area, which encompasses all of Gene...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$45,095 to $63,393
Dothan, Alabama area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Web Customer Support Specialist do?
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