Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Under the direction of senior systems and software engineers, the Engineer / Analyst will perform software development and integration of models into the distributed execution environment of IAMD M&S capabilities to include IAMDSIM and ETESIM. In addition to integration support, this position may include making updates and improvements to existing models of the various sensors, shooters, and BMC3 elements. Another key aspect to this position will require the individual to provide technical assistance in the preparation, conduct, post processing, results plotting/formatting, review, and reporting of analysis conducted utilizing IAMD’s M&S capabilities in support of the IFMC and IF/RCO government Project Offices.
The Engineer / Analyst must be able to serve as an individual contributor as directed by a technical lead, as well as work effectively in a team environment by collaborating with and interacting with other developers, engineers, and analysts.
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0 Web Customer Support Specialist jobs found in Decatur, AL area