Web Customer Support Specialist jobs in Covington, KY

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Web Customer Support Specialist jobs

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Customer Support Specialist
  • Kingsgate Logistics
  • West Chester, OH FULL_TIME
  • Customer Support Specialists coordinate servicing Kingsgate Logistics’ clients while interfacing with Account Managers, Carrier Sales, and Track and Trace. This position is responsible for assisting our account managers in customer activities. This is a full-time position, 8 hours each day, Monday thru Friday from 8AM-5PM. The employee must maintain regular attendance, in office, at work to communicate and interact with customers and coworkers while contributing to general business operations.

    Requirements

    • Coordinates servicing Kingsgate Logistics’ clients by scheduling pickups/deliveries, communications of various nature regarding status of orders. 
    • Data entry, usage of various technologies such as AI or outside customer/vendor portals for arranging shipments. 
    • Handles a high volume of calls/emails from our customer/vendors. 
    • Creates a close relationship with our customer/vendors. 
    • Help to resolve issues for customer/vendors. 
    • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. 
    • Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential. 
    • Ensures proper data entry and systems management to support to the various systems (order entry, routing & dispatching, and/or traffic coordination). 
    • Updates job knowledge by participating in educational opportunities. 
    • Other duties as assigned.


  • 19 Days Ago
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Customer Support Specialist
  • TCS Tech
  • Florence, KY FULL_TIME
  • Salary - $15 per hour (Upto $35,000 Annually) Job Location - Cincinnati, OH Responsibilities: Provides information on customer service issues related to life and health insurance, annuity and investme...
  • 20 Days Ago
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Customer Support Specialist - PT
  • At Home
  • Cincinnati, OH PART_TIME
  • $11.75-15.28/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 20 Days Ago
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Customer Support Specialist - FT
  • At Home
  • Cincinnati, OH FULL_TIME
  • $14.25-18.53/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 20 Days Ago
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Customer Support Specialist
  • TCS Tech
  • Newport, KY FULL_TIME
  • Salary - $15 per hour (Upto $35,000 Annually) Job Location - Cincinnati, OH Responsibilities: Provides information on customer service issues related to life and health insurance, annuity and investme...
  • Just Posted
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Customer Support Specialist
  • TCS Tech
  • Burlington, KY FULL_TIME
  • Salary - $15 per hour (Upto $35,000 Annually) Job Location - Cincinnati, OH Responsibilities: Provides information on customer service issues related to life and health insurance, annuity and investme...
  • 1 Day Ago
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0 Web Customer Support Specialist jobs found in Covington, KY area

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Support Specialist
  • The Adecco Group
  • Bellevue, KY
  • Adecco is assisting a local client in recruiting for a. Customer Support Specialist to help process the new KY Drivers L...
  • 4/24/2024 12:00:00 AM
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Customer Service Sales Specialist
  • InsuraTec Services Group
  • Latonia, KY
  • Customer Service Sales Specialist Location: Remote (Work From Home) Key Responsibilities: Provide outstanding customer s...
  • 4/24/2024 12:00:00 AM
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Customer Support Specialist
  • Fidelity Investments
  • Covington, KY
  • Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service ...
  • 4/22/2024 12:00:00 AM
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Sr. Registered Client Service Associate
  • Helium SEO
  • Cincinnati, OH
  • Helium SEO is currently seeking aSr. Registered Client Service Associate to join our client's team in Kenwood, OH. This ...
  • 4/20/2024 12:00:00 AM
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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Ft Mitchell, KY
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/20/2024 12:00:00 AM
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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Erlanger, KY
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/20/2024 12:00:00 AM
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FT Customer Support Specialist - Work From Home>
  • Tovala
  • Covington, KY
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $21 per hour - As a Customer Support Specialist you'll: Hel...
  • 4/20/2024 12:00:00 AM
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FT Customer Support Specialist - Work From Home>
  • Tovala
  • Florence, KY
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $21 per hour - As a Customer Support Specialist you'll: Hel...
  • 4/20/2024 12:00:00 AM
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About Covington, Kentucky

Covington is a city in Kenton County, Kentucky, United States, located at the confluence of the Ohio and Licking Rivers. Cincinnati, Ohio, lies to its north across the Ohio and Newport, Kentucky, to its east across the Licking. Part of the Cincinnati–Northern Kentucky metropolitan area, Covington had a population of 40,640 at the time of the 2010 U.S. census, making it the fifth-most populous city in Kentucky. It is one of its county's two seats, along with Independence. According to the United States Census Bureau, Covington has a total area of 13.7 square miles (35 km2), of which 13.1 square...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$51,282 to $72,091
Covington, Kentucky area prices
were up 1.1% from a year ago
View detail

What does a Web Customer Support Specialist do?

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