Web Customer Support Specialist jobs in Cheyenne, WY

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Social Media & Web Content Specialist
  • Wilkinson Development, Inc
  • North Platte, NE FULL_TIME
  • Summary:  The Web Content and Social Media Specialist is responsible for developing and executing website and social media strategies by utilizing platforms which include, but not limited to: Proprietary Branded Websites and Apps, Facebook, Instagram, You Tube, LinkedIn, and various other Truckers Apps.  This role reports directly to the Director of Marketing

    KEY RESULTS AREA #1 – ONLINE IDENTITY THROUGH WEBSITES & SEARCH ENGINE OPTIMIZATION

    Results    The Web Content and Social Media Specialist continually monitors and updates each social media platform and the Travel Center Website with a consistent and current presence.

    Results This role collaborates with the Director of Marketing and the Travel Center leadership team to stay ahead of the competition by communicating unique amenities, trends, and positioning by the competition when discovered.

    Results The Web Content and Social Media Specialist is responsible for creating engaging content, optimizing company pages, and fostering community interaction.

    KEY RESULTS AREA #2 – USE ANALYTICS TO DRIVE CUSTOMER ENGAGEMENT, WEBSITE TRAFFIC AND REVENUE GROWTH

    Results  The Web Content and Social Media Specialist is responsible for regularly pulling analytics to expose trends, gaps, and SEO opportunities.

    Results This role is responsible for communicating analytical data to the Travel Center leadership team and collaborating with them to create best market positioning.

    Results The Web Content and Social Media Specialist is responsible for executing marketing strategies agreed upon by the marketing and leadership team to promote revenue growth.

     

    KEY RESULTS AREA #3 – WEB DESIGN

    Results  The Web Content and Social Media Specialist is responsible for keeping the Travel Center web design current.

    Results This role is responsible for continuing education on the current website platform and staying current with recommended techniques to optimize the Travel Center website.

    KEY RESULTS AREA #4 – ECOMMERCE AND TRAVEL CENTER APP

    Results The Web Content and Social Media Specialist is responsible for creating an interface for eCommerce to highlight products and evolve our eCommerce business in our Travel Center portfolio.

    Results This role is responsible for the Travel Center App development to be utilized as a revenue driver and efficiency contribution for our internal and external customer.

    Results This role is responsible for establishing strong brand connections with both conventional and virtual communities.

    KEY RESULTS AREA #5 – HONEST.  HARDWORKING. TEAM MEMBER OF WILKINSON COMPANIES.

    Results Assist the Travel Center marketing team in implementation, proofing, and scheduling.  Keep the team up to date on deadlines, goals with result metrics, and overall status of the action items of the marketing plan identified.

    Results Assist the Travel Center team in research, design, communications, and result tracking when identified by the team to meet deadlines and goals.

    Results Assist the Travel Center corporate team in projects as needed.  Attend Travel Center corporate team meetings by phone, zoom, or in person as requested to assist in the overall goals of the organization.

    Results Communicate status and needs as they arise to progress.

     

  • 1 Month Ago

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Customer Service Representative (FT)
  • Press-One Customer Care
  • Cheyenne, WY FULL_TIME
  • Customer Service Representative- Full-TimeHelp us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, ...
  • 22 Days Ago

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Customer Service Representative (Seasonal / FT)
  • Press-One Customer Care
  • Cheyenne, WY FULL_TIME
  • We seek individuals to assist us in managing subscription boxes for our customers.Position Overview:This role involves answering phone calls from the comfort of your own home.In order to be considered...
  • 5 Days Ago

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Insurance Customer Support Associate
  • TTEC
  • Dickens, NE FULL_TIME
  • Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As an Insurance Customer Support Associate working remotely, youll be a part of bringing humanit...
  • 2 Days Ago

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Insurance Customer Support Associate
  • TTEC
  • Chappell, NE FULL_TIME
  • Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As an Insurance Customer Support Associate working remotely, youll be a part of bringing humanit...
  • 2 Days Ago

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Insurance Customer Support Associate
  • TTEC
  • Gurley, NE FULL_TIME
  • Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As an Insurance Customer Support Associate working remotely, youll be a part of bringing humanit...
  • 2 Days Ago

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0 Web Customer Support Specialist jobs found in Cheyenne, WY area

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Cheyenne, WY
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/29/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Cheyenne, WY
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Cheyenne, WY
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 3/27/2024 12:00:00 AM

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Customer Service Specialist
  • Adapt Health LLC
  • Cheyenne, WY
  • AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services...
  • 3/27/2024 12:00:00 AM

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Regional Field Services Supervisor (Silent-Aire Mission Critical Services)
  • Johnson Controls International
  • Cheyenne, WY
  • As a part of Johnson Controls’ Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of n...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Formstack
  • Cheyenne, WY
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $45K per year / Health, dental & vision / PTO / 401k match ...
  • 3/26/2024 12:00:00 AM

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Remote Reservation Specialist
  • Newport Associates
  • Cheyenne, WY
  • Are you passionate about travel and ready to turn your love for adventure into a fulfilling career? Join us as a Virtual...
  • 3/26/2024 12:00:00 AM

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Retail Sales Associate
  • Loaf N' Jug
  • Cheyenne, WY
  • Description: Are you a high energy, outgoing person who loves to help others and work as part of a team? Are you interes...
  • 3/25/2024 12:00:00 AM

Cheyenne (/ʃaɪˈæn/ shy-AN or /ʃaɪˈɛn/) is the capital and most populous city of the U.S. state of Wyoming and the county seat of Laramie County. It is the principal city of the Cheyenne, Wyoming, Metropolitan Statistical Area which encompasses all of Laramie County. The population was 59,466 at the 2010 census. Cheyenne is the northern terminus of the extensive and fast-growing Front Range Urban Corridor that stretches from Cheyenne to Pueblo, Colorado which has a population of 4,333,742 according to the 2010 United States Census. Cheyenne is situated on Crow Creek and Dry Creek. The Cheyenne,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$48,060 to $67,561
Cheyenne, Wyoming area prices
were up 2.3% from a year ago

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