Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Note : This position is strictly for US citizens. Are you passionate about providing exceptional customer support? Are you a problem-solver with excellent communication skills?
If so, we have an exciting opportunity for you to join our team as a Customer Support Specialist at Betshop. As a Customer Support Specialist, your main responsibility will be to provide timely and effective support to our customers, ensuring their satisfaction and resolving any issues or inquiries they may have.
You will be the point of contact for customers, offering assistance and guidance in a friendly and professional manner.
Betshop (a brand owned by B2B Gaming Services Malta ltd, one of Fairplays' top internal client) is a fast-growing iGaming & Betting brand that offers a consistent and smooth experience to the customers.
Our growing team aims to meet challenges in the ever-evolving betting environment to ensure that our customers enjoy a range of reliable and exciting options.
Our company culture revolves around teamwork, mutual respect, innovation, and knowledge sharing. We strive to build our business by investing in human relationships and leveraging our collective expertise.
Requirements
Responsibilities
Benefits
Job Type : Full-time
Pay : From $23.00 - $27.00 per hour
Shift :
8 hour shift
Weekly day range :
Experience :
Shift availability :
Last updated : 2024-03-24
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0 Web Customer Support Specialist jobs found in Charleston, WV area