Web Customer Support Specialist jobs in Bossier City, LA

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Support Specialist - FT
  • At Home
  • Shreveport, LA FULL_TIME
  • $14.25 - $18.53/hour
    
    The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members.  They are focused on driving profitability through promoting operational success and maximizing the customer’s experience.
    
    Key Roles and Responsibilities
    
    Provides customers a positive shopping experience
    Regularly performs Supervisor functions.  Responsible for building opening and closing tasks which includes timely openings, operational readiness, troubleshooting, team management, and building security.  Partners with General Manager (GM), or in GM's absence, District Manager, Store Director/Store Manager on non-standard issues as they arise.  
    Manages all front end audit and cash compliance responsibilities.  Ensures team is trained in the processing of all transactions per policy.
    Performs cashier duties accurately while processing all transactions per policy.
    Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving.
    Maintains conditioning and housekeeping (inside and out) standards 
    Timely and thorough incident reporting compliance.
    Submits facilities, IT, and store communication requests as needed.
    Drives productivity by training, coaching, counseling employees, planning, monitoring, and appraising job results.
    Performs and trains team on all customer support responsibilities
    Operates all equipment in a safe manner per directed procedures. 
    Ensures a safe working and shopping environment while minimizing shrink and damages.
    Plan, delegates, and monitors tasks ensuring they are performed in the most efficient manner adhering to policy and procedures.
    
    
     
    
    
    Qualifications and Competencies
    
    At least 18 years old
    High School Diploma/Equivalent
    Ability to work a flexible schedule including nights, weekends, and some holiday
    Ability to lift a minimum of 50 lbs., team lift 100 lbs.
    Contributes to a customer focused environment while demonstrating excellent service.
    Communicates clearly with customers, team and leadership.
    Reliable and trustworthy
    Ability to work effectively independently and within a team to perform all tasks as assigned.
    Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
    Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business. 
    
  • 9 Days Ago

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Customer Support Specialist - FT
  • At Home
  • Shreveport, LA FULL_TIME
  • $14.25 - $18.53/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on...
  • 1 Month Ago

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Customer Support Specialist - PT
  • At Home
  • Shreveport, LA PART_TIME
  • $11.75 - $15.28/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on...
  • 1 Month Ago

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Customer Support
  • N Consulting Ltd
  • Sindelfingen, LA FULL_TIME
  • Location: Sindelfingen, Germany(5 days in Office) Responsibility: · 3 years experience supporting Microsoft systems (Windows7, 8.1,10) in IT Infrastructure function. · Must have knowledge of PC hardwa...
  • 8 Days Ago

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Customer Support Associate
  • At Home
  • Shreveport, LA PART_TIME
  • $11.00 - $14.30/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to comp...
  • 9 Days Ago

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Customer Support Associate
  • At Home
  • Shreveport, LA PART_TIME
  • $11.00 - $14.30/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to comp...
  • 1 Month Ago

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0 Web Customer Support Specialist jobs found in Bossier City, LA area

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FT Customer Support Specialist (Work From Home)>
  • Roadie Inc.
  • Shreveport, LA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / 100% covered health insurance premiums / 401k match /...
  • 3/27/2024 12:00:00 AM

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Financial services client service associate (CSA)
  • Redwood Wealth Development Group, LLC
  • Shreveport, LA
  • Job Description Job Description The CSA. is often the glue that holds the advisory business together, The CSA handles al...
  • 3/26/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Good Dog
  • Shreveport, LA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $50K per year / Great benefits - As a Customer Support Spec...
  • 3/26/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Formstack
  • Shreveport, LA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $45K per year / Health, dental & vision / PTO / 401k match ...
  • 3/26/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Formstack
  • Bossier City, LA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $45K per year / Health, dental & vision / PTO / 401k match ...
  • 3/26/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Bossier City, LA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Topstep
  • Shreveport, LA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Shreveport, LA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

Bossier City (/ˈboʊʒər/ BOH-zhər) is a city in Bossier Parish, which is located on the northwestern border of Louisiana in the United States. It is the second most populous city in the Shreveport-Bossier City metropolitan area, with a 2017 census estimate of 68,554. Bossier City is located on the eastern bank of the Red River and is closely tied economically and socially to its larger sister city Shreveport on the opposite bank. The Shreveport–Bossier City area is the center of the region known as the Ark-La-Tex. Bossier City is the largest city in Louisiana that is not the parish seat. The Ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$48,059 to $67,559
Bossier City, Louisiana area prices
were up 1.2% from a year ago

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