Web Customer Support Specialist jobs in Biloxi, MS

Essential Job Responsibilities:

• Coordinates the collection of documentation required prior to the patient's visit including: labs, x-rays, physician notes, etc.

• Assists as needed with patient assessments adapting basic procedures to patient medical needs and treatment stage.

• Coordinates and ensures patients are in the room and ready for the physician to see.

• Prepares equipment and aids providers during treatment, examination, and procedures.

• Charts physician orders and documents treatment plan. Observes, records, and reports patient's condition and reaction to treatment.

• Administers general nursing care and/or medications as directed.

• Coordinates and assists with discharge instructions, follow-up care, diagnostic tests, and existing and new medication instructions.

• Acts as a liaison between patients and doctors and answer questions or offer guidance for patient families.

• Participates in developing department goals, objectives and systems to support the overall mission of the organization; recommends new approaches and procedures to continually improve efficiency of the department and services.

• Performs other duties as assigned.

Education and Experience:

• Graduate of an approved school of Nursing.

• License to practice in Mississippi

• 1-3 years RN experience; Orthopedic or Med-Surg experience

Other Requirements:

• Current Mississippi Nursing license and BLS certification.

• Must be able to clearly and effectively communicate with patients, physicians, and staff.

• Exceptional organizational skills required. Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions. Must have the ability to work independently while managing time and workload appropriately.

• Must demonstrate ability to analyze data and resolve complex problems.

• Proficiency of electronic records systems.

• Must be able to demonstrate the ability to work independently within interpretive guidelines, and perform effectively in a fast-paced and constantly changing environment.

• Must be able to build and maintain effective working relationships with patients, employees, and physicians. Must be able to demonstrate a strong sense of customer-focus.

• Must have and maintain a valid Mississippi driver's license and be able to travel to all clinic locations, as needed.

• Must have the ability to work overtime, as needed.

• Must have the ability to meet the physical requirements necessary to successfully perform required job duties.

Experience

• 1 - 3 years: Graduate of an approved school of Nursing. License to practice in Mississippi 1-3 years RN experience; Orthopedic or Med-Surg experience

Education

• Bachelors or better in Nursing
• Associates or better in Nursing

Licenses & Certifications

• RN Associate Degree

• RN Bachelor's Degree