Web Customer Support Specialist jobs in Arlington, TX

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Support Specialist
  • Direct Care Source
  • Denton, TX FULL_TIME
  • Customer Support Specialist:

    The Customer Support Specialist job involves providing technical support and assistance to users who are experiencing issues with our mobile app software, client web app software, or other technology-related products or services. The following are some typical responsibilities of a Customer Support Specialist:

    1. Answering and responding to customer inquiries via phone, email, or chat.
    2. Troubleshooting software issues.
    3. Resolving technical issues related to our mobile app, web app or website.
    4. Providing technical guidance and support to customers on the use of software and hardware products.
    5. Escalating issues to appropriate levels of support when required.
    6. Documenting and tracking customer issues and resolutions in a ticketing system.
    7. Maintaining a high level of customer satisfaction by providing timely and effective support.
    8. Keeping up to date with new technologies and products to provide better support.
    9. Providing training to customers on new products and services.
    10. Collaborating with other technical support teams to resolve complex technical issues.
    The skills required for a Customer Support Specialist job typically include excellent communication skills, both written and verbal, strong problem-solving skills, the ability to multitask, and the ability to work independently and as part of a team. A background in information technology, computer science, or a related field is usually required. Additionally, experience with specific hardware, software, or operating systems may be required depending on the position.
  • 1 Day Ago

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Customer Support Specialist
  • Mid-states Distributing Llc
  • Fort Worth, TX FULL_TIME
  • Position Title: Customer Service (Member Service) Specialist Classification: Non-Exempt Reports To: Member Service Manager Position Type/Expected Hours of Work: Full Time/Typical hours are M-F, 8:00am...
  • 3 Days Ago

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Customer Support Specialist
  • Workforce Solutions for Tarrant County
  • Fort Worth, TX FULL_TIME
  • Customer Support Specialist Bilingual – must be fluent in both English and Spanish. Ability to protect customer’s confidential information, such as, name, phone number, and billing information. Strong...
  • 3 Days Ago

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Customer Support Specialist - FT
  • At Home
  • Mansfield, TX FULL_TIME
  • $14.25 - $18.53/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on...
  • 10 Days Ago

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Customer Support Specialist - PT
  • At Home
  • Fort Worth, TX PART_TIME
  • The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on driving profitabilit...
  • 10 Days Ago

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Customer Support Specialist
  • Point of Rental Software
  • Fort Worth, TX FULL_TIME
  • About the role…Point of Rental is seeking an entry level Customer Support Specialist to join our growing team. This role consists of being the first line of contact for users experiencing technical is...
  • 11 Days Ago

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0 Web Customer Support Specialist jobs found in Arlington, TX area

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Client Service Associate - Dallas
  • Brighton Jones
  • Dallas, TX
  • Are you ready to make a positive impact on clients, colleagues, and the global community? Do you value commitment, curio...
  • 3/28/2024 12:00:00 AM

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Bilingual Customer Support Specialist
  • The Nielsen Company
  • Dallas, TX
  • **Bilingual Customer Support Specialist** * **Please wait...** **Location:** Dallas, TX, US **Bilingual Customer Support...
  • 3/28/2024 12:00:00 AM

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Client Service Associate (Private Equity Clients)
  • Third Bridge
  • Dallas, TX
  • Company Description About Third Bridge Third Bridge is a market-leading investment research firm. We provide integrated ...
  • 3/27/2024 12:00:00 AM

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Global Customer Support Specialist (Remote)
  • Publicis Group
  • Irving, TX
  • **Global Customer Support Specialist (Remote)** * 6021 Connection Dr, Irving, TX 75039, USA * Employees can work remotel...
  • 3/27/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • Euless, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

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International Client Service Associate
  • Fisher Investments
  • Plano, TX
  • Do you want a career with a firm that's changing the industry? As an International Client Services Associate, you'll bec...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Topstep
  • Euless, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Topstep
  • Hurst, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

Arlington is a city in the U.S. state of Texas, located in Tarrant County. It is part of the Mid-Cities region of the Dallas–Fort Worth–Arlington metropolitan area, approximately 12 miles (19 km) east of downtown Fort Worth and 20 miles (32 km) west of downtown Dallas. According to the U.S. Census Bureau's estimate, the city had a population of 396,394 in 2017, making it the second-largest city in the county (after Fort Worth) and the third-largest in the metropolitan area. Arlington is the forty-eighth-most populous city in the United States, the seventh-most populous city in the state of Tex...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$50,851 to $71,484
Arlington, Texas area prices
were up 2.2% from a year ago

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February 08, 2020