Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Position: Automotive eCommerce Data SpecialistOverview:
As an Automotive eCommerce Data Specialist, you will play a pivotal role in optimizing our clients' online automotive retail platforms by leveraging data-driven insights and enhancing the user experience. You will collaborate closely with clients to understand their site goals and translate them into actionable data strategies. Your expertise in automotive eCommerce, coupled with your strong communication skills, will empower you to effectively convey complex technical information to clients and drive impactful data enhancements.
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Job Types: Full-time, Contract
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
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Work Location: Remote