Watchmaker jobs in Surprise, AZ

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website.

As a Watchmaker, you will leverage your expertise to assess the condition and authenticity of timepieces, and perform service to restore them to functionality. If you are an experienced watch expert with a passion for sustainable fashion, this could be the perfect match!

What You Get To Do Every Day

• Assess the condition, authenticity, and functionality of timepieces 
• Diagnose and perform service on timepieces of basic to moderate complexity to restore them to accuracy and functionality
• Coordinate communication between all watchmakers, clients, customers and Operations team to receive approval on needed repairs and process accordingly 
• Provide accurate and expedient simple adjustments and regulations to mechanical movements as well as battery replacement on quartz models and link additions/removal
• Partner with Expert Service leaders to assist in any requested educational or training initiatives
• Contribute to the Expert Service team’s initiatives to scale and diversify the growth of the company’s watch repair and service initiatives

What You Bring To The Role

Minimum Requirements

• 3-5 years of experience repairing timepieces
• Degree or certification from relevant watchmaking educational institution
• Adept at working with technology solutions to increase productivity and efficiency 
• Ability to handle multiple complex, time sensitive situations 
• Excellent verbal and written communication skills 
• A ‘can-do’ attitude with a solutions focused mindset
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change

Preferred Requirements

• WOSTEP certification
• Additional certifications from major watch brands

The expected salary range for this role is $59,608.80 - $85,170.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

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