Warranty Manager oversees the warranty process. Provides oversight to warranty technicians and the processing of warranty claims. Being a Warranty Manager may require a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Warranty Manager works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Warranty Manager typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Description
SUMMARY
This position will lead, manage, and maintain all activities of the Technical Support & Warranty Department. The Technical Support & Warranty Manager is responsible for overseeing the warranty process and providing oversight to the warranty admins and the processing of warranty claims. This individual will manage the supporting of our customers (contractor, installers, and technicians) in the field and ensuring the delivery of high-quality customer service to both internal and external customers. In addition, the Technical Support & Warranty Manager will gather and analyze data to help gain valuable insights and influence company-wide decision-making.
ESSENTIAL JOB FUNCTIONS
Supervisory Responsibilities:
Duties/Responsibilities:
Tech Support
Warranty
Other
Performs other related duties as assigned.
Requirements
REQUIRED SKILLS/ABILITIES
EDUCATION AND EXPERIENCE
Equivalent combination of the above education and experience
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0 Warranty Manager jobs found in Burnsville, MN area