Warranty Manager oversees the warranty process. Provides oversight to warranty technicians and the processing of warranty claims. Being a Warranty Manager may require a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Warranty Manager works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Warranty Manager typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
The purpose of this position is to negotiate and adjudicate mechanical claims, applying technical knowledge to effect fair and prompt claims authorization.
Join one of the fastest-growing companies in the state of Arkansas!
As we celebrate our 36th year in business, ASC Warranty has outstanding employment opportunities for the right candidates during this exciting stage of growth and change!
Our greatest assets are the people who make up the ASC family. In our office environment you will find that work ethic and dedication to consistent superior service, provided by all of our employees, are second to none. If you have a positive attitude and are interested in advancing your career in a team oriented, family friendly environment, we want you!
Here are a few of the many employee benefits we offer:
· Paid training
· Comfortable work environment
· Awesome company culture
· Health insurance and Health Savings Account
· 401k with company match
· Paid time off and paid holidays
· Bonus opportunities
· Nights and weekends off
· 100% performance-based reviews
Required Skills & Experience:
· Exceptional customer service
· Strong written and verbal communication skills (call center environment)
· Automotive knowledge is helpful but not required
· Critical thinking and problem-solving skills
· Good negotiation skills
· Ability to handle high call volume in a fast-paced environment
· High attention to detail
· Organized
· Computer skills
Job Type: Full-time
Pay: From $14.00 per hour
Schedule:
Work setting:
Work Location: In person