Warranty Coordinator evaluates, writes, and fills work orders and warranty claims. Coordinates warranty information and establishes policy settlements for equipment out of warranty. Being a Warranty Coordinator requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Warranty Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Warranty Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
POSITION SUMMARY:
The Warranty & Field Service Coordinator's responsibilities include reviewing warranty submissions, accept, or reject claims, collaborate with vendors, and address any issues and settle disputes relating to the warranty contract. You also make suggestions to provide customer satisfaction and enhance customer experience.
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