Warranty Coordinator jobs in Delaware

JS Homes, a local homebuilder, is looking for an energetic person to join our team as a Warranty Administrator at our main office in Bear, DE.

Duties:

-Answer incoming emails/ phone calls and route accordingly

- Respond to incoming warranty requests by following standard procedures set forth by the Residential Warranty Company, LLC (RWC Booklets; Kent Co. & New Castle Co.)

-Trouble-shoot warranty related inquiries with details provided by customers, and coordinate with all parties involved

-Generation and follow-up of work orders until work orders are complete

-Schedule inspections and/or repairs with homeowners and vendors

-Maintain detailed Warranty Reports generated from our builder software

-Document all warranty-related communication via our builder software

-Pull work orders for P.Os for approval

-Provide general support/backup for warranty, administration, and field staff as needed

Skills Required:

- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Proficient in computer software applications, including MS Office
- Problem-solving and decision-making abilities

-New Construction experience is preferred

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 25 per week

Schedule:

• Monday to Friday

Work setting:

• In-person

Ability to Commute:

• Bear, DE 19701 (Required)

Ability to Relocate:

• Bear, DE 19701: Relocate before starting work (Required)

Work Location: In person