Warranty Coordinator jobs in Arizona

Candidates must have customer service experience, extensive computer skills, an ability to work closely with others, and an exceptional attitude that can enhance a well established company.

This is a challenging position providing an excellent opportunity for a motivated individual.

Full time position with room to grow and excel with a fast paced company.

We Offer

1. Full time employment

2. Vacation pay

3. Paid holidays

4. Health insurance

5. Life insurance

6. Supplemental insurance (AFLAC)

7. Retirement plan 401K with match

Duties

1. Works closely with Service Manager

2. Operates a tablet-based service program

3. Assists with phones

4. Customer care and service follow up

5. Warranty service billing

6. Third party service billing

7. Contract service scheduling and coordination

Dispatching

1. Assists primary coordinator with routing of service technicians

2. Provides technicians with call details and service history

Computer

1. Builds information system in service program

a. Service history

b. Equipment lists

c. Customer rates

d. Special billing

2. Third party service coordination

a. Primary contact for all third-party service agreements

b. Verifies entry of proposals, not to exceed amounts, tech entries

4. Warranty authorization and billing

Skills Required

1. Windows

2. Word

3. Excel

4. Outlook

5. QuickBooks or some basic accounting program knowledge preferred

6. Computer Service Dispatch Program Experience Preferred

Corrigo, Fleetmatics, Desco, Service Titan

Any comparable type of service dispatch control systems

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Customer service: 2 years (Required)

Work Location: In person