Warranty Coordinator evaluates, writes, and fills work orders and warranty claims. Coordinates warranty information and establishes policy settlements for equipment out of warranty. Being a Warranty Coordinator requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Warranty Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Warranty Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
As a Warranty Service Specialist, you will be providing the best customer experience possible by resolving warranty issues. Excellent listening, verbal, and written communication skills are a must! We are looking for someone who can work quickly and efficiently, handling customer interactions in a timely manner.
At Furniture Enterprises of Alaska, we really do think that Alaska is the biggest small town in the world, and we know how much reputation matters when everybody knows everybody. That’s why we’re proud to back up our integrity with our own in-house Warranty Department. We’re looking for the right person to join our team. No background necessary in furniture or warranty service. If you have the skills and right personality, Furniture Enterprises can train you as you go to become a customer service professional.
Company Overview:
Furniture Enterprises of Alaska, Inc. is a local family-owned furniture retailer that’s been serving Alaskans for 50 years.
Our stores include Sadler’s, Williams & Kay, La-Z-Boy, Ashley, The Ultimate Mattress Store, and Mattress Firm, with locations in Anchorage, Wasilla, Sterling, and Fairbanks.
We’re also proud to be Alaskan grown: our owner started out on the delivery crew, so we know the importance of developing from within. That’s why we have career averages of 15 years (and quite a few folks who’ve been here for decades!) Be a part of a team that is proud of where they came from and excited to keep moving forward together.
Key Responsibilities:
Qualifications:
Physical Demands:
This position frequently requires standing, walking, and the ability to occasionally lift 20 pounds with ease.
Our Benefits:
We know our employees take great care of our customers because we take great care of our employees through our competitive benefits package:
Schedule:
Successful candidates must successfully complete a background check and drug testing. FEA is an Equal Opportunity Employer and a Drug & Alcohol-Free workplace.