Purpose of the Job
The Seasonal Volunteer Coordinator is charged with assisting in the management of the organization’s volunteer program. This individual will be responsible for tracking volunteer attendance and hours volunteered, responding to volunteer schedule changes, and ensuring all volunteers have the tools necessary for their assigned tasks. The ideal candidate possesses strong organizational and communication skills, an ability to build relationships with individuals from all generations, and a strong history of excellent customer service.
Primary Duties and Responsibilities
Volunteer Program
- Assist in the day-to-day activities of the volunteer program at the Freeman Arts Pavilion, including volunteer role assignments for performances.
- Maintain accurate and thorough records of volunteer schedules and hours logged in the Better Impact volunteer database.
- Manage and respond to all volunteer scheduling changes.
- Work closely with the Volunteer Manager to resolve volunteer inquiries and comments professionally and promptly.
- Ensure that all volunteers have the tools necessary for their assigned task and those tools remain clean, organized, and ready for use.
- Support the operations at the Freeman Arts Pavilion, as needed.
- Other duties as assigned.
Qualifications
- Personable, positive, and diplomatic individual with integrity and a sense of humor, who works effectively with a diverse group of volunteers and staff.
- Ability to communicate both verbally and in written form in an accurate, concise, professional, and effective manner.
- Ability to establish and maintain effective working relationships with the public, employees, and volunteers.
- Effective organization, time management, and attention to detail.
- Demonstrated ability to embrace change and to be flexible in a constantly evolving environment.
Requirements
- Must be able to stand and walk for several hours at a time, outside in the heat.
- Must be able to lift up to 50 pounds.
- Must be able to work a flexible schedule, including nights, holidays, and weekends.
- Experience in the management of diverse groups of people.
- Understanding of working in a non-profit environment with volunteers.
- Strong technical and computer skills- proficiency with Microsoft 365/Office Suite and demonstrated ability to work with online scheduling software.
o Ability to create and manipulate documents using Microsoft Suite products (MS365, including Word, Excel, PowerPoint, and Sharepoint)
- CPR/AED Certified or ability to become certified.
- Ability to maintain confidentiality and discretion.
- The incumbent must be able to work in a fast-paced environment with demonstrated. ability to prioritize multiple, competing tasks and demands.
General Information
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Position descriptions may be modified at the discretion of the Foundations at any time with or without notice to incumbents currently in the position. All reasonable efforts will be made to notify incumbents of position description changes. Reasonable accommodation will be made for those qualified incumbents with a disability, as stated under the ADA. For more information or to request a reasonable accommodation, please contact Human Resources.