Voice Communications Manager jobs in Wyoming, MI

Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Voice Communications Manager jobs

D
Account Manager
  • ddm marketing + communications
  • Grand Rapids, MI FULL_TIME
  • ACCOUNT MANAGER - JOB DESCRIPTION

    The account manager is responsible for generating strategic account development plans, liaising with clients at a senior level on a day-to-day basis, and promoting the expansion of business with existing and prospective clients. In addition, our account managers manage cross-functional internal teams to deliver integrated marketing solutions that exceed client expectations.

    The account manager will leverage creativity and technology to lead the development of strategic marketing solutions for our clients. This role demands a high level of confidence, teamwork, and collaboration with internal and external resources to serve both existing and potential clients. Motivated by results, this person will have significant experience in professional client relationship management and experience in leading agency teams to provide the utmost level of client service.

    Your primary function: Account Manager

    The ways you will support that function:
    • Develop client relationships and be seen as a trusted strategic advisor
    • Lead key client growth meetings to ensure strategic alignment and long-term business continuity
    • Be curious and engaged in every aspect of your clients’ business
    • Push clients and the agency, creatively and strategically
    • Develop and disseminate strategic direction across internal cross-functional teams
    • Identify and pursue new opportunities with existing and prospective clients
    • Oversee client financial management and client health metrics

    Specific duties and responsibilities to support your function:
    • Facilitate account growth by regularly meeting with clients, presenting opportunities, and aligning with annual marketing plans and budgets
    • Develop strategic account development plans and projections
    • Grow existing and prospective client relationships into multi-channel strategic relationships
    • Review and oversee project briefs and cross-department project plans, ensuring strategic alignment to the marketing brief or client goals
    • Develop strong working relationships with project managers; be proactive in connecting with them on project statuses, including escalation points as needed
    • Maintain high-level awareness of projects by reviewing meeting notes and recaps
    • Balance clients’ interests within ddm and ddm’s interest within client relationships
    • Oversee quality of work, results, and client satisfaction
    • Own and facilitate scope change conversations with clients
    • Manage account billing and client health metrics; take steps to continuously improve the financial relationship
    • Represent ddm at industry functions; network and promote ddm at every opportunity
    • Help ddm foster team development by mentoring less experienced staff where appropriate

    Professional skills and qualifications needed for consideration:
    • 8 years agency experience is preferred
    • Extensive strategic account management experience, supporting healthcare, financial, or manufacturing clients with a history of delivering successful outcomes
    • Effectively apply strategic thinking to generate creative and effective solutions for clients
    • Ability to lead clients strategically through effective verbal and written communication
    • Experience with CRM software (HubSpot preferred)
    • Desire to be an integral part of a team within a goal-oriented company structure
    • Entrepreneurial mindset

    WHO IS DDM?

    Some specifics that guide expectations of all team members:

    Know our passion: Amaze our clients

    Understand our niche: Delivering extraordinary service and amazing solutions to highly complex or
    regulated industries.

    Exhibit our core values:
    • Serve our clients tenaciously.
    • Respect the team.
    • Be curious – first ask why then tackle how.
    • Run through the wall attitude.
    • Deliver excellence, not excuses.
    • Play up a level.
  • 10 Days Ago
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T
Marketing and Communications Manager
  • The Colossian Forum
  • Grand Rapids, MI FULL_TIME
  • ORGANIZATIONThe Colossian Forum (“TCF”) is dedicated to equipping Christians to display the beauty of Christ right at the heart of our most painful conflicts, teaching believers to talk, discern, and ...
  • 25 Days Ago
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K
Communications Coordinator
  • Kent Consortium
  • Grand Rapids, MI FULL_TIME
  • JobID: 18402 Position Type: District Support/Communications Department Date Posted: 1/10/2022 Location: Kent ISD Closing Date: 01/23/2022 @ 4pm District: Kent ISD - website VACANCY NOTICE Job Title: C...
  • 16 Days Ago
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T
Communications Coordinator
  • The BLVD Church
  • Holland, MI PART_TIME
  • Job Description: Communications Coordinator Reports to: The Lead Pastor of The BLVD Church Position Objective: To communicate the mission and vision of The BLVD Church through all digital platforms Po...
  • 23 Days Ago
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D
Graphic Designer
  • ddm marketing + communications
  • Grand Rapids, MI FULL_TIME
  • GRAPHIC DESIGNER - JOB DESCRIPTION We are looking for an energetic and confident designer that gets fired up about clean grids, professional layouts and finding efficient ways to update 100s of client...
  • 14 Days Ago
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M
Fiber Splicer
  • MasTec Communications Group
  • Comstock, MI FULL_TIME
  • OverviewAt MasTec Communications Group we build for the future. Yours and ours. As a Fiber Splicer, you will develop new skills, work in a safety-minded environment, and join us in expanding technolog...
  • 1 Month Ago
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0 Voice Communications Manager jobs found in Wyoming, MI area

About Wyoming, Michigan

Wyoming is a city in Kent County, Michigan. As of the 2010 census, the city has a total population of 72,125, which makes it the 3rd largest community or city in West Michigan, the 14th largest city in the state of Michigan, and the 18th largest community in the state as well as the largest suburb of Grand Rapids. In 1832 the area was settled and organized under the Byron Township. In 1848 the township split the northern half being called Wyoming Township and then became a city in 1959 after a period of disputes surrounding annexation as well as water and sewer usage. The city has experienced ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Manager jobs
$119,196 to $158,183
Wyoming, Michigan area prices
were up 1.3% from a year ago
View detail

What does a Voice Communications Manager do?

Voice Communications Manager in Virginia Beach, VA
As Infrastructure and Voice Communications Manager, you will lead the development, management and implementation of the Trusts data and telephony network, Voice Recording and mobile data strategy including the necessary integration between a number of services.
December 11, 2019
Voice Communications Manager in San Diego, CA
Change your voice from male to female, female to male, young to old, robotic, echo.
February 11, 2020
Voice Communications Manager in Stockton, CA
Exploring new ways of thinking about voice in the workplace.
January 31, 2020