Voice Communications Manager jobs in Renton, WA

Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Account Manager, Reactive Issues Communications
  • WE Communications
  • Bellevue, WA OTHER
  • What We Need

    As part of the Reactive Issues team, the Account Manager will help defend Microsoft's brand from reputational threats running the gamut from cybersecurity issues and geopolitical challenges, to domestic politics and corporate practices. In this capacity, the Account Manager will act as a strategic counselor to Microsoft, acting as an early warning system for emerging issues, working to develop messaging and strategy, and ultimately navigating high-volume and high-complexity news cycles with hands-on media relations.

     

    What you'll be doing

    Job Functions:

    • Manage and grow client relationships to assure internal and external stakeholders alignment, by negotiating and managing client expectations and satisfaction and managing workload across junior staff.
    • Develop and execute reactive communication plans
    • Provide strategic counsel to key clients and serve as a trusted advisor
    • Build awareness and showcase capabilities, talent, and results internally and externally
    • Support the team on data-oriented media landscape reports and social media conversation while also furthering team proficiency in data analysis/reporting.
    • Daily engagement with key, senior level media/influencers; managing strategy related to unexpected news cycles and/or stories.
    • Serve as project manager for complex project demonstrating strategic planning and creative thinking, including case studies, preparedness exercises, pitch development, etc.
    • Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape.
    • Identify global, digital, and social communications trends; counsel clients/agency in understanding the importance of social media engagement
    • Assure internal and external stakeholders are aligned
    • Serve as primary day-to-day contact with clients; proactively engage on issues
    • Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values
    • Other duties as assigned.

    What you've been able to accomplish

    Minimum/Preferred Requirements:

    • 5-6 years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 2 years of management experience required

    • Minimum of 3 years of experience with corporate image, issues/crisis management and strategic communications across multiple audience segments.

    • Exceptional media relations background with demonstrated capacity of working with global business and policy press to manage story development.
    • Experience supporting technology clients or technology, business; experience in cybersecurity a plus
    • Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)

     

    Additional Requirements:

    • High level of analysis and strategic recommendations based on industry knowledge

    • High level of initiative; take accountability for role on projects

    • Demonstrated creative and strategic mindset

    • Has established editor and/or analyst relationships and has proactively placed stories

    • Made presentations to groups of all sizes; pitched new business

    • Client and business environment:  Customer service orientation is a must.  Job pressure may exist from requirement of handling multiple tasks

    • Experience working globally or with colleagues in multiple locations

    • Proficiency in data analysis and/or Excel
    • Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
    • Strong presentation and consulting skills along with the ability to read, write and speak English

    • May need to work more than 40 hours per week on occasion

    • Ability to lift up to 25 lbs.

    About Us

    WE Communications:

    WE is one of the largest communications and integrated marketing agencies in the world. We’re independent, we’re all about our people — both our clients and our employees — and we believe in the power of communications to move audiences to positive action. 

     

    For more than 30 years, we have been helping translate complex innovations into powerful, persuasive stories. Our sector expertise across key verticals — including technology, healthcare, consumer, and brand purpose — translates into insights and strategies that are informed, current and credible.

     

    We work with companies that are embracing the ever-evolving digital world to reinvent themselves, to deliver new value to their customers or reach them in new ways and ultimately improve people’s lives.

     

    Your Salary: 

    The target range of base salary in all locations within the United States for this role is $85,000- $94,000 per year. Actual salary is influenced by a wide array of factors including but not limited to business needs, level of responsibility, skill set, level of experience, and geographical location. 

     

     

    Benefits: - Comprehensive benefits program including medical, dental, and vision coverage - Generous time off including PTO, holidays, annual wellness break, summer Fridays and personal days - 401k plan including company match and financial wellness support - 16 weeks of paid parental leave for all employees 

    - 22-24 weeks paid parental leave when coupled with Short-term disability 

    - 2 weeks caregiver leave - Support with home office equipment - Bi-annual Wellness Credits - Monthly Technology Credit (to offset internet / phone costs) - Community Engagement Days - Learning and Development Programs for our employees 

     

     

    #LI-AK1  

    #LI-Hybrid  

    #LI-Remote  

     

      

    Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.

     

    Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.

     

     

    Beginning September 2023, North America employees will be asked to come into the office on Tuesdays only.  

     

  • 21 Days Ago

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Account Manager
  • WE Communications
  • Bellevue, WA OTHER
  • What We Need The Account Manager will be a vital member of a team responsible for managing issues and executing PR campaigns for Microsoft on topics that are at the intersection of policy, law, litiga...
  • 23 Days Ago

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PR Account Manager, Exec Comms
  • WE Communications
  • Bellevue, WA OTHER
  • What We Need If you’re passionate about helping executives find their voice and shape their public platforms to advance corporate missions, we want to talk to you. We are seeking a strong candidate wh...
  • 26 Days Ago

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Program Manager, Customer Service - Voice of Customer
  • Amazon
  • Seattle, WA FULL_TIME
  • DESCRIPTIONWorldwide Defect Elimination (WWDE) is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction in connecting organizations to customer experien...
  • 26 Days Ago

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Principal Customer Solutions Manager, Voice of Customer
  • Amazon
  • Seattle, WA FULL_TIME
  • DESCRIPTIONAmazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties as well as th...
  • 10 Days Ago

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Principal Customer Solutions Manager, Voice of Customer
  • Amazon Advertising LLC
  • Seattle, WA FULL_TIME
  • 10 years of experience leading complex, customer-facing programs or products Bachelor's degree or equivalent practical experience Amazon Advertising exists at the intersection of marketing and ecommer...
  • 11 Days Ago

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0 Voice Communications Manager jobs found in Renton, WA area

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Account Manager - Communications Industry - Remote (Dallas, TX)
  • The Select Group
  • Seattle, WA
  • Account Manager – Communications Industry - Remote The Select Group is looking for high-impact sales professionals to jo...
  • 3/28/2024 12:00:00 AM

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Bus Operations Communications Manager
  • King County, WA
  • Seattle, WA
  • Salary : $110,572.80 - $140,150.40 Annually Location : Seattle, WA Job Type: Career Service, Full Time, 40 hrs/week Job ...
  • 3/27/2024 12:00:00 AM

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Sales Associate
  • Apollo Consulting Group
  • Renton, WA
  • Apollo Consulting's successful impact in the consulting industry has been nationally recognized by our reputable clients...
  • 3/27/2024 12:00:00 AM

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Channel Manager Telecom
  • AireSpring
  • Seattle, WA
  • Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivit...
  • 3/26/2024 12:00:00 AM

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Engineering Manager II - Communications (@Remote Bellevue, WA)
  • OfferUp
  • Bellevue, WA
  • About the role: OfferUp is seeking an accomplished Engineering Manager to lead our Communications Team. The OfferUp Comm...
  • 3/25/2024 12:00:00 AM

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Engineering Manager II - Communications (@Remote Bellevue, WA or Miami, FL)
  • OfferUp
  • Bellevue, WA
  • About the role: OfferUp is seeking an accomplished Engineering Manager to lead our Communications Team. The OfferUp Comm...
  • 3/25/2024 12:00:00 AM

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Engineering Manager II - Communications (@Remote Bellevue, WA)
  • Careerbuilder
  • Bellevue, WA
  • About the role: OfferUp is seeking an accomplished Engineering Manager to lead our Communications Team. The OfferUp Comm...
  • 3/24/2024 12:00:00 AM

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Retail Sales Specialist
  • R Squared Solutions
  • Redmond, WA
  • Launching your sales career could be just one quick chat away. We're hiring now for our Retail Sales team, and are looki...
  • 2/21/2023 12:00:00 AM

Renton is a city in King County, Washington, and an inner-ring suburb of Seattle. Situated 11 miles (18 km) southeast of downtown Seattle, Renton straddles the southeast shore of Lake Washington, at the mouth of the Cedar River. After a long history as an important salmon fishing area for Native Americans, Renton was first settled by people of European descent in the 1860s, and its early economy was based on coal mining, clay production, and timber export. Today, Renton is best known as the final assembly point for the Boeing 737 family of commercial airplanes, but it is also home to a growin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Manager jobs
$135,465 to $179,734
Renton, Washington area prices
were up 2.8% from a year ago

Voice Communications Manager in Virginia Beach, VA
As Infrastructure and Voice Communications Manager, you will lead the development, management and implementation of the Trusts data and telephony network, Voice Recording and mobile data strategy including the necessary integration between a number of services.
December 11, 2019
Voice Communications Manager in San Diego, CA
Change your voice from male to female, female to male, young to old, robotic, echo.
February 11, 2020
Voice Communications Manager in Stockton, CA
Exploring new ways of thinking about voice in the workplace.
January 31, 2020