Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
As part of the Reactive Issues team, the Account Manager will help defend Microsoft's brand from reputational threats running the gamut from cybersecurity issues and geopolitical challenges, to domestic politics and corporate practices. In this capacity, the Account Manager will act as a strategic counselor to Microsoft, acting as an early warning system for emerging issues, working to develop messaging and strategy, and ultimately navigating high-volume and high-complexity news cycles with hands-on media relations.
Job Functions:
Minimum/Preferred Requirements:
5-6 years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 2 years of management experience required
Minimum of 3 years of experience with corporate image, issues/crisis management and strategic communications across multiple audience segments.
Additional Requirements:
High level of analysis and strategic recommendations based on industry knowledge
High level of initiative; take accountability for role on projects
Demonstrated creative and strategic mindset
Has established editor and/or analyst relationships and has proactively placed stories
Made presentations to groups of all sizes; pitched new business
Client and business environment: Customer service orientation is a must. Job pressure may exist from requirement of handling multiple tasks
Experience working globally or with colleagues in multiple locations
Strong presentation and consulting skills along with the ability to read, write and speak English
May need to work more than 40 hours per week on occasion
Ability to lift up to 25 lbs.
WE Communications:
WE is one of the largest communications and integrated marketing agencies in the world. We’re independent, we’re all about our people — both our clients and our employees — and we believe in the power of communications to move audiences to positive action.
For more than 30 years, we have been helping translate complex innovations into powerful, persuasive stories. Our sector expertise across key verticals — including technology, healthcare, consumer, and brand purpose — translates into insights and strategies that are informed, current and credible.
We work with companies that are embracing the ever-evolving digital world to reinvent themselves, to deliver new value to their customers or reach them in new ways and ultimately improve people’s lives.
Your Salary:
The target range of base salary in all locations within the United States for this role is $85,000- $94,000 per year. Actual salary is influenced by a wide array of factors including but not limited to business needs, level of responsibility, skill set, level of experience, and geographical location.
Benefits: - Comprehensive benefits program including medical, dental, and vision coverage - Generous time off including PTO, holidays, annual wellness break, summer Fridays and personal days - 401k plan including company match and financial wellness support - 16 weeks of paid parental leave for all employees
- 22-24 weeks paid parental leave when coupled with Short-term disability
- 2 weeks caregiver leave - Support with home office equipment - Bi-annual Wellness Credits - Monthly Technology Credit (to offset internet / phone costs) - Community Engagement Days - Learning and Development Programs for our employees
#LI-AK1
#LI-Hybrid
#LI-Remote
Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.
Beginning September 2023, North America employees will be asked to come into the office on Tuesdays only.
Clear All
0 Voice Communications Manager jobs found in Renton, WA area