Voice Communications Manager jobs in Rhode Island

Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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National Partner Manager - RapidScale
  • Cox Communications
  • Island, RI FULL_TIME
  • As RapidScale's National Partner Manager , this individual will be responsible for designing and leading a nationwide go-to-market strategy via RapidScale's diverse in-direct sales channel. This individual will serve as the primary point of contact leading strategic go-to-market initiatives & efforts with select technology distributors, including, but not limited to, the direct oversight of all business development, enablement, and recruitment. In addition, this individual will be required to measure and execute key leading indicator sales metrics to meet & exceed sales targets.

    Core Responsibilities:


    • Oversee creation, launch and ongoing execution of sales go-to-market with define in-direct sales partners and technology distributors.
    • Define criteria for success in selling RapidScale cloud services via network of strategic partnerships.
    • In partnership with Sales Leadership, define YoY partner sales metrics, sales targets, and expectations.
    • In partnership with Sales Leadership, ensure that RapidScale's Cloud Solution Consultants (channel managers) are properly aligned with key partners within their regional assignment. Identify opportunities to further enhance rep positioning and strengthen key relationships.
    • Enhance existing sales partner playbook. Develop and implement relevant sales best practices, enabling RapidScale sales (Cloud Solutions Consultants) to maximize opportunity and impact performance with partners.
    • Effectively communicate RapidScale's value proposition to partner community. Includes selling best practices, product education and solution roadmap.
    • Track partner success metrics and execute plans to activate unperforming partners who possess the ability to transact with cloud sales.
    • Identify new channel opportunities for revenue growth.
    • Partner with Sales Leadership on partner driven, strategic opportunities, when necessary.
    • In partnership with Marketing and Product, define strategies to elevate brand recognition.
    • Leverage Salesforce key reporting- leading indicator KPIs, partner sales performance, spiffs, ROI on MDF Create sales velocity by positively impacting pipeline.
    • Supervise team of Partner Experience Specialist (PEM), who will service as business development resource, responsible for new partner acquisition, partner enablement, message, and alignment.


    Strategy and Thought Leadership


    • Partner with Sales Leadership Team to develop thought leadership around market trends, best practices for selling cloud via channels, how RapidScale is positioned nationally.
    • Partner with Sales Leadership Team to represent RapidScale at relevant conferences, industry, and partner led events. Serve as external face of RapidScale with certain partner stakeholders.



    Qualifications

    The National Partner Manager will work closely with Sr. Director of Sales and other key members of the Sales Leadership Team to accelerate sales within our partner network.
    • 6 years of indirect channel sales experience with a BA/BS; OR 10 years of indirect channel sales experience in lieu of a degree.
    • 2 years sales management/leadership experience.
    • Must have demonstrated ability to communicate, influence, and build relationships with C-level executives.
    • Excellent communication, presentation, writing and editorial abilities.
    • Excellent organizational and time management skills.
    • A proven track record of top performing sales success and methodologies.
    • Ability to work in an agile, fast paced environment. Ability to synthesize data, make decisions, set priorities, and execute defined tasks.
    • Ability to think beyond the now, identify and create new operational programs that result in new revenue opportunities.


    Expected Travel: 30-40% (will fluctuate based on time of year)

    USD 117,900.00 - 176,900.00 per year

    Compensation:

    Compensation includes a base salary of $117,900.00 - $176,900.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $100,000.00.

    Benefits:

    The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

    About Cox Communications

    Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

    About Cox

    Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

    Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

    Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
  • 25 Days Ago

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Communications Manager - Remote
  • UNFI
  • Providence, RI FULL_TIME
  • Who We Are: UNFI is North America’s Premier Food Wholesaler. We transform the world of food for our associates, customers, suppliers and the families we serve every day. With deeper full store selecti...
  • 16 Days Ago

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Manager of Marketing and Communications - Remote - USA
  • FullStack Labs
  • Providence, RI FULL_TIME
  • FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed softw...
  • 1 Day Ago

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Customer Care Voice Associate
  • Hashmap
  • Providence, RI FULL_TIME
  • Req ID: 254332 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking or...
  • 16 Days Ago

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Voice / IVR Speech Designer
  • Signature Consultants
  • Carolina, RI FULL_TIME
  • Voice / IVR Speech Designer100% Remote9 MonthsTechnical Skills:NAS-industry tool for nuance of platforms of IVR-Speech components (Official source of record for the design)DDS -Detailed design specifi...
  • 14 Days Ago

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Retail Sales Consultant - AT&T
  • PRIME COMMUNICATIONS
  • Newport, RI FULL_TIME
  • With almost 2,000 AT&T stores coast-to coast, Prime Communications is AT&T's largest authorized wireless retailer in the United States, and we want you to join us as a Retail Sales Consultant! A Retai...
  • 20 Days Ago

Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Manager jobs
$128,289 to $170,251

Voice Communications Manager in Florence, SC
Provide secure text, voice, and video conferencing with lots of moderating options.
February 07, 2020
Voice Communications Manager in Austin, TX
Where possible, we use our own world-class, global communications network and where necessary we also route messaging via other networks.
February 12, 2020
Voice Communications Manager in Burlington, VT
The IVCS is a computer controlled voice communications system that is capable of providing modern, reliable, and survivable interior voice communications in Navy combatant ships, Navy officials say.
December 20, 2019