Voice Communications Manager jobs in Newark, NJ

Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Telecommunications Voice Network Manager
  • NJ Transit
  • Newark, NJ FULL_TIME
  • Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time–and we're looking to hire talented folks with a commitment to excellence to make it all possible.
    Summary
    Serves corporate Telecom \ voice network functions by providing the Planning, Design, Procurement and Implementation. Telecom Manager plans, devises, builds, configures and commission telecommunications equipment, networks, and systems, including voice/PBX, voice recording, failure, etc. Identify the requirements and determine the cost of equipment, devices, and services. Assess and obtain new services and products from vendors and providers. Choose and develop new telecommunication sites, prepare specifications, drawings, and procedures for the use of telecommunications equipment, and decide on the type and arrangement of, circuits, transmission lines, equipment.
    Roles and Responsibilities
    • Achieves network design and operational objectives by designing and engineering, evaluating, recommending, formulating, testing, and implementing plans for current and new Telecommunication & Voice technology.
    • Maintain records on installation, resolution of issues, and replacement of equipment and parts. Identify the telecommunication requirements of the organizations and recommend purchases accordingly.
    • Be in touch with all the latest developments in telecommunication technology (IP, Cloud, etc)
    • Develop telecommunications policies and procedures and their best practices for NJT and also ensure that the practices comply with the federal government regulations.
    • Calculate performance levels of system software and hardware to anticipate future requirements. Develop short-term and long-term plans for increasing capabilities, improving existing systems, and updating equipment in order to provide better telecommunications.
    • Monitor the performance of subordinate team members in their daily activities. Delegate tasks and provide training to new employees, besides providing training on new telecommunication equipment to existing personnel.
    • Prepare the budget for the organizations’ telecommunications needs.
    • Resolving Telecommunications Network issues; completing audits; identifying trends; determining system improvements; implementing change.
    • Hands on Knowledge on the Telecom, Voice platforms/technologies required.
    • Develop schedules and work plans for newly planned and/or upgraded network locations.
    • Provide 3rd level Telecom Network support and be the subject matter expert for high level telecom issue resolution
    • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    This Position Supervises
    • Voice Engineers (Employees) & Voice Engineers (Contractors)
    Education, Experience and Qualifications
    • Bachelor’s Degree preferred.
    • 5 years’ work experience in a Telecommunications network engineering or operations’ function
    • Experience in Telecommunications Network Maintenance, Telecom Network Design and Implementation, Building Relationships, Resolving Conflict, Project Management, assist in developing Budgets, Promoting Process Improvement, Voice Network Systems, and Telecommunications Network Hardware Configuration.
    Knowledge and Skills
    • Must be computer literate and possess a strong knowledge of Voice networking equipment. Needs to be a problem-solver and demonstrate excellent multitasking abilities.
    • Engineering, Project management and documentation utilizing various tool including MS Project, Visio, Office suite, etc.
    • Strong interpersonal, collaboration, and communications
    • CCNP desired.
    Working Environment
    • Office Environment

    At NJ Transit you will enjoy a competitive salary and excellent benefits package:
    • Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
    • Flexible Spending Account
    • Life Insurance
    • Paid Leave
    • Tuition Assistance
    • Commuter benefits
    • 401(a), 401(b), 401(k) Retirement Plans – up to 9% employer contribution
    At NJ TRANSIT, diversity and inclusivity are vital to our success as are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team.
  • 14 Days Ago

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Manager Voice of the Customer
  • PSEG
  • Newark, NJ FULL_TIME
  • Requisition: 77399 PSEG Company: Public Service Electric & Gas Co. Salary Range: $ 129,000 - $ 211,900 Incentive: PIP 20% Work Location Category: Hybrid PSEG operates under a Flexible Work Model where...
  • 5 Days Ago

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Office Manager
  • Jungle Communications
  • Jersey, NJ FULL_TIME
  • Company DescriptionJUNGLE Communications, Inc. is a full-service, boutique marketing and advertising agency based in Jersey City committed to growing purpose-driven brands.We provide advertising, mark...
  • 8 Days Ago

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Content and Social Media Manager
  • Jungle Communications
  • Jersey, NJ FULL_TIME
  • Company DescriptionJUNGLE Communications, Inc. is a full-service, boutique marketing and advertising agency based in Jersey City that specializes in growing purpose-driven brands. We provide advertisi...
  • 1 Month Ago

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Content & Social Media Manager
  • Jungle Communications
  • Jersey, NJ FULL_TIME
  • Company DescriptionJUNGLE Communications, Inc. is a full-service, boutique marketing and advertising agency based in Jersey City that specializes in growing purpose-driven brands. We provide advertisi...
  • 1 Month Ago

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Communications & Marketing Assistant
  • Jungle Communications
  • Jersey, NJ FULL_TIME
  • Company DescriptionJUNGLE Communications, Inc. is a full-service, boutique marketing and advertising agency based in Jersey City committed to growing purpose-driven brands.We provide lean and results-...
  • 9 Days Ago

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0 Voice Communications Manager jobs found in Newark, NJ area

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Marketing and Communications Manager
  • Confidential
  • New York, NY
  • The Marketing and Communications Manager is responsible for developing and executing strategic marketing and communicati...
  • 4/18/2024 12:00:00 AM

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Senior Communications Manager
  • Lévy Gorvy Dayan
  • New York, NY
  • Reporting to the Chief of Staff and Programming, the Senior Communications Manager’s responsibilities include but are no...
  • 4/18/2024 12:00:00 AM

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Sr. Communications Manager
  • Fora
  • New York, NY
  • About Fora Hi, were Fora. Were reimagining the travel advisor industry with fresh eyes, and building a travel agency tha...
  • 4/18/2024 12:00:00 AM

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Campaign Communications Manager
  • Weill Cornell Medical College
  • New York, NY
  • Title: Campaign Communications Manager Location: Midtown Org Unit: Dev Comms Work Days: Monday-Friday Exemption Status: ...
  • 4/18/2024 12:00:00 AM

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Marketing and Sales Communication Manager
  • MNPK GLOBAL INC
  • Rochelle Park, NJ
  • Job Description Job Description Benefits/Perks Competitive Compensation Excellent Work Environment Career Advancement Op...
  • 4/18/2024 12:00:00 AM

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Global External Communications Manager
  • Beam Suntory
  • New York, NY
  • Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has e...
  • 4/18/2024 12:00:00 AM

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Communications Manager - Entry Level
  • WK Solutions Inc.
  • Wayne, NJ
  • Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you ...
  • 4/18/2024 12:00:00 AM

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Communications Manager
  • Ramaz School
  • New York, NY
  • Ramaz School - Communications Manager Working closely with the Communications Director and key school personnel, the Com...
  • 4/17/2024 12:00:00 AM

Newark (/ˈnjuːərk/,[24] locally /njʊərk/)[25] is the most populous city in the U.S. state of New Jersey and the seat of Essex County.[26] As one of the nation's major air, shipping, and rail hubs, the city had a population of 285,154 in 2017, making it the nation's 70th-most populous municipality, after being ranked 63rd in the nation in 2000. Settled in 1666 by Puritans from New Haven Colony, Newark is one of the oldest cities in the United States. Its location at the mouth of the Passaic River (where it flows into Newark Bay) has made the city's waterfront an integral part of the Port of New...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Manager jobs
$138,857 to $184,275
Newark, New Jersey area prices
were up 1.6% from a year ago

Voice Communications Manager in Virginia Beach, VA
As Infrastructure and Voice Communications Manager, you will lead the development, management and implementation of the Trusts data and telephony network, Voice Recording and mobile data strategy including the necessary integration between a number of services.
December 11, 2019
Voice Communications Manager in San Diego, CA
Change your voice from male to female, female to male, young to old, robotic, echo.
February 11, 2020
Voice Communications Manager in Stockton, CA
Exploring new ways of thinking about voice in the workplace.
January 31, 2020