Voice Communications Manager jobs in Dearborn Heights, MI

Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Account Manager
  • Grid4 Communications
  • Troy, MI FULL_TIME
  • Account Manager

    We’ve grown our team by 7 in the last year! Here’s what a couple team members have to say about Grid4:


    I enjoy the people and the work-life balance” – New hire for HR

     

    “I like the open and friendly work environment, there is always an employee willing to help” – New hire for Project Management


    Job Description:

    Are you a goal-oriented professional who thrives on meeting new people, selling our essential services, and being on the move? Then this role might be perfect for you! This is a great opportunity to join Grid4 Communications and grow your career with us. We are looking for a highly motivated Account Manager to join a great team and have a real impact on the business!


    The ideal candidate will be working proactively and collaboratively with our sales, marketing, and care teams to provide our clients with long-term strategic value and exceptional customer service. Account Managers will inspire a sales team, be customer champions and build upon the existing account relationships at Grid4. 


    Grid4 is currently offering a new team member bonus! (Performance plan to follow)


    Responsibilities:

    The candidate will be responsible for the management and deployment of products and services to new and existing Grid4 customers.

    • Serve as point of contact for all customer account management matters
    • Manage and facilitate the execution of client programs and specifications, ensuring quality program completion
    • Build strong, long-lasting relationships with clients, understand their challenges and needs to better enable their success with our solutions
    • Ability to develop and grow a book of business to meet annual team targets
    • Influence, delegate, and communicate in a deadline driven environment, ensuring sound planning, exceptional service, and a solid client relationship
    • Regularly evaluate the effectiveness of technology on behalf of client's needs; change plans as necessary to produce results
    • Collecting, tracking, and yielding positive reviews; resolving customer complaints and changing needs
    • Meet weekly with sales team to share the status of accounts, troubleshoot any challenges, incorporate leadership when necessary, and identify/grow new opportunities
    • Travel as needed throughout the Metro-Detroit area
    • Be able to perform individually at or above expectations


    Qualifications, skills, and knowledge:

    • A Bachelor’s Degree in relevant field or related experience
    • Previous Account Manager and/or telecommunications experience preferred
    • Self-motivated
    • Experience developing, cultivating, and closing opportunities with clients
    • Ability to work independently and in a team environment
    • Successfully manage multiple projects simultaneously
    • Excellent verbal/written communications and organizational skills
    • Ability to prioritize and meet tight deadlines in a fast-paced environment
    • Excellent customer service and client communication skills
    • Attention to detail and excellent account project management skills
    • Exceptional working knowledge of ERP/CRM platforms, Microsoft Office 365


    What we’ll bring to the table:

    • Work-life balance
    • Hybrid flexibility
    • Vibrant company culture and fun work environment – our values don't sit on a shelf collecting dust, we use them in all we do
    • Ability to make an impact – your ideas and voice are important to us and are welcomed here
    • Employee health is one of our top priorities! We offer great health benefits – medical, dental, and vision
    • Days allocated for rest and relaxation – including 15 PTO days, 10 paid holidays, bereavement, jury duty & military leave
    • Offering you the best chance to prepare for the future – 401(k) with a generous company match
    • Business casual dress code


    Salary range: $50,739.00-$71,551.00 commission/bonus

  • 1 Day Ago

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Marketing Manager, Automotive News
  • Crain Communications
  • Detroit, MI FULL_TIME
  • DescriptionCrain Communications is hiring an experienced Marketing Manager to plan and execute integrated brand marketing campaigns for Automotive News, the leading destination for the latest trends, ...
  • 1 Day Ago

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National Account Manager
  • Cogent Communications
  • Detroit, MI FULL_TIME
  • Company : Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market unde...
  • 17 Days Ago

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Communications Manager
  • BAE Systems
  • Sterling, MI FULL_TIME
  • Job Description What’s it like to work with a company protecting what really matters? Remarkable. We’re looking for a highly skilled media relations professional who is seeking an exciting opportunity...
  • 9 Days Ago

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Logistics Manager
  • MasTec Communications Group
  • Detroit, MI FULL_TIME
  • OverviewMasTec Communications Group is a leading national infrastructure construction company operating throughout the United States.MasTec Communications Group performs both wireline and wireless com...
  • 12 Days Ago

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Operations Manager
  • MasTec Communications Group
  • Detroit, MI FULL_TIME
  • OverviewAt MasTec Communications Group we build for the future. Yours and ours. As an Operations Manager, you will develop new skills, work in a safety-minded environment, and join us in expanding tec...
  • 13 Days Ago

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0 Voice Communications Manager jobs found in Dearborn Heights, MI area

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Area Manager
  • Clean Team
  • Westland, MI
  • At Clean Team we take great pride in our work and strive to meet and exceed our clients' expectations. To get there, it ...
  • 3/29/2024 12:00:00 AM

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Office Manager
  • Christy Glass Company
  • Ferndale, MI
  • Job Description Job Description Our company is looking for a full/ part time and experienced Office Assistant to be resp...
  • 3/29/2024 12:00:00 AM

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Director of Communications
  • H.W. Kaufman Group
  • Farmington Hills, MI
  • Our marketing department is seeking a Director of Communications to oversee our communications team and manage PR and co...
  • 3/28/2024 12:00:00 AM

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Senior Manager, Corporate Communications
  • SunSource
  • Sterling Heights, MI
  • SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America's lea...
  • 3/28/2024 12:00:00 AM

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eCommerce Group Manager Strategy & Communications
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/28/2024 12:00:00 AM

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Software Engineer
  • TechDigital Corporation
  • Troy, MI
  • Responsibilities: Develop base software; MCAL, service layers, AUTOSAR interfaces, and complex device drivers in new ECU...
  • 3/28/2024 12:00:00 AM

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Family Vehicles Communications Manager
  • Ford
  • Dearborn, MI
  • Job Description #LI-Hybrid Ford Motor Company is undergoing the greatest transformation in the company's history, with t...
  • 3/27/2024 12:00:00 AM

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Site Manager
  • Clean Team
  • Highland Park, MI
  • At Clean Team we take great pride in our work and strive to meet and exceed our clients' expectations. To get there, it ...
  • 3/27/2024 12:00:00 AM

Dearborn Heights is a city in Wayne County, in the Detroit metropolitan area, in the State of Michigan. The population was 57,774 at the 2010 census. According to the United States Census Bureau, the city has a total area of 11.75 square miles (30.43 km2), of which 11.74 square miles (30.41 km2) is land and 0.01 square miles (0.03 km2) is water. The southern portion of the city is in the watershed of the north branch of the Ecorse Creek (also known as Ecorse River). The area surrounding the Ecorse is subject to flooding. The northern portion of the city is in the Rouge River watershed....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Manager jobs
$124,187 to $164,771
Dearborn Heights, Michigan area prices
were up 1.2% from a year ago

Voice Communications Manager in Virginia Beach, VA
As Infrastructure and Voice Communications Manager, you will lead the development, management and implementation of the Trusts data and telephony network, Voice Recording and mobile data strategy including the necessary integration between a number of services.
December 11, 2019
Voice Communications Manager in San Diego, CA
Change your voice from male to female, female to male, young to old, robotic, echo.
February 11, 2020
Voice Communications Manager in Stockton, CA
Exploring new ways of thinking about voice in the workplace.
January 31, 2020