Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
High School Internship 18.50/HR
Next Start Date:
June 7, 2024
Training Schedule:
Sunday - Thursday 10:00AM - 7:00PM
For Students going into their Senior Year of High School-This is a in office position in North Canton, Ohio
At A Glance
Spectrum is seeking a motivated customer service intern whose strengths include:
This is a learning-intensive program designed to give you essential business insights and hands-on experience in the technology field. Training is a full-time, 9-week commitment starting June 7, 2024, working full-time through summer. The internship will adjust to part-time hours (based on your availability) throughout your final year of high school with the possibility of working weekends.
Benefits Include:
The Spectrum Internship Experience
You're a motivated rising high school junior enrolled in a high school in the Northeast Ohio area. You have clear aspirations and are seeking an internship program that will help you meet them.
What you can expect in this role
As a Spectrum Intern, you'll learn and perform in a customer service capacity, providing basic customer support related to Charter services, including troubleshooting internet and voice repair issues and handling basic customer billing inquiries and payments. Employees in this role are responsible for establishing and maintaining professional and positive relationships with customers on behalf of Charter and ensuring issues are addressed consistently with company policies and practices. Works under general supervision. Regularly participates in professional skills development activities.
MAJOR DUTIES AND RESPONSIBILITIES
REQUIRED QUALIFICATIONS
REQUIRED EDUCATION
RELATED EXPERIENCE
Satisfactory High School performance relative to attendance and grades
PREFERRED QUALIFICATIONS
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