Voice Communications Manager jobs in Brockton, MA

Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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BRANCH OPERATIONS MANAGER
  • American Alarm & Communications
  • Randolph, MA FULL_TIME
  • We are currently seeking candidates for our Branch Operations Manager role for Advanced Signal, Inc. located in Randolph, MA. Please see below for a descriptive summary of this opportunity.

    Summary of duties and responsibilities

    Oversees the quality of installations, tests, inspections, and repairs performed at customer site to ensure the highest standard of quality and safety and the realization of Branch financial objectives. Assigns tasks and projects, as necessary. Reviews accuracy of completed paperwork and documents. Assists the General Manager in establishing budgets for the Branch and ensures that staff, costs, and deployment are within budget. Oversees the administration of performance reviews, corrective actions, and hiring of team members for the Branch.

    Duties and Responsibilities

    • Oversees inspection and reporting processes for all Advanced Signal systems. Systemically measures and reports on quality levels and implements timely corrective actions and process improvements.
    • Assist the service and installation scheduler to efficiently manage and schedule each SRO related to geographies, the proper allotment of time, equipment, and material requirements. Assist technicians at jobs sites, as necessary.
    • Recommends changes to Branch policies, procedures and guidelines that would further the profitability, growth, development, and professionalism of the Branch team with a goal of superior customer satisfaction. Be an advocate for the Branch team by making sure they have the resources needed to carry out their daily tasks i.e., tools, training, helpers, etc. Be a "go-to" resource for colleagues as a primary daily responsibility. Contribute to technical and business knowledge base and encourage others to do so.
    • Responds to customer questions and requests. Recommend corrective services to adjust customer complaints. Diffuses difficult and complex customer issues.
    • Provides routine support visits to key accounts. Builds and maintains working relations with the sales staff. Performs site visits with sales consultants at existing or potential clients.
    • Defines the scope service quotes seeks customer approval, and writes up paperwork. Recommends ways to use additional features and capabilities of system installations.
    • Responsible for administering, communicating, and complying with all company policies and procedures and recommends changes to promote profitability, customer satisfaction and team development.
    • Ensures that inventory on hand meets project requirements within budgetary restrictions.
    • Work with the warehouse team to support the accurate accounting of all inventory required for our projects.
    • Maintains a healthy work atmosphere within the Branch among all employees. Ensures and Open-Door Policy and maintains “accessibility” for all employees.
    • Oversees the fleet, investigates accidents, interfaces with Human Resources as required.
    • Provides accurate, detailed, and timely paperwork and reports to management. Reviews timecards and oversees/approves the assignment of overtime.
    • Administers performance reviews based on productivity, quality, attendance, and technical advancements. Oversees the hiring and administration of corrective actions for Branch team members.
    • Responsible to work with the TET team on keeping the all manuals, safety practices and technical information current with his team.

    Education

    • Electronics degree or equivalent work experience in the electronics field is required.
    • Continuous manufacturer's specialized training.

    Experience

    • Knowledge of installing, testing inspecting fire systems. Notifier a plus.
    • Previous supervisory experience would be helpful.

    Experience successfully managing multiple tasks simultaneously and work well with other people.

    License/Certification

    • Massachusetts Electricians Journeyman “B” or System Technician “D” license, or equivalent in other states. F1 Boston Fire Department Alarm License Valid Driver's License Manufacturing Certifications and/or training Industry Certifications e.g., NICET Fire Alarm (would be a plus) and other municipal permits Also Mass security Clearance

    Physical requirements

    • Must be able to lift 50 pounds.
    • Must be able to stand for prolonged periods of time and travel by car. Some overnight travel required.

    At American Alarm & Communications, Inc. (Americanalarm.com) our only mission is to protect people, their homes, and businesses, with electronic security systems and 24-7 alarm monitoring. Everyone in our company contributes to that mission by doing their job effectively. 

    Benefits: American Alarm team members have a comprehensive benefits program that includes medical, dental and vision insurance coverage; 401k plan with employer matching contributions; Flexible Spending Accounts (FSA); life insurance, supplemental life, and AD&D insurance; short-term and long-term disability insurance; paid vacation, personal and holiday time. 

    Family business: We’ve been at this for 51 years, still family-owned, and the first employee we hired is still with us. That tells you something about how we value people, and how our employees value working here.

    Americans With Disabilities Act

    American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. 

    American Alarm & Communications, Inc. is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected under applicable law.



  • 14 Days Ago

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Senior Communications Manager:in & Pressesprecher:in
  • REWE International Dienstleistungsgesellschaft m.b.H
  • Wiener Neudorf, MA OTHER
  • UnternehmensbeschreibungHandeln heißt für uns nicht nur, Waren zu verkaufen. Vielmehr verstehen wir darunter, anzupacken und durch unsere gemeinsame Arbeit unsere Kund:innen zu begeistern. Wenn Sie di...
  • 9 Days Ago

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Marketing Communications Manager
  • Zildjian
  • Norwell, MA FULL_TIME
  • DescriptionThe Role: Marketing Communications Manager – Zildjian Family of BrandsWe are looking for a creative strategist to develop and implement owned, earned, and paid media plans across our portfo...
  • 10 Days Ago

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Regional Healthcare Communications Manager
  • Clinical Management Consultants
  • Taunton, MA FULL_TIME
  • Are you a skilled communications professional looking for an exciting opportunity to make a difference in your community? We are seeking a talented and motivated Regional Healthcare Communications Man...
  • 13 Days Ago

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Store Manager
  • Garage clothing-Store manager-Southshore-...
  • Braintree, MA FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 20 Days Ago

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Voice and Piano Instructor
  • Ivy Music Academy
  • Norfolk, MA PART_TIME
  • Ivy Music Academy is one of the premier music schools in the Greater Boston area. Located in Norfolk, MA since 2012, we have been primarily providing music lessons in Norfolk and its surrounding towns...
  • 21 Days Ago

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0 Voice Communications Manager jobs found in Brockton, MA area

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Marketing & Communications Manager
  • TÜV SÜD
  • Wakefield, MA
  • TÜV SÜD America Inc., a global leader in testing, inspection, and certification, has an immediate opening for a Marketin...
  • 3/28/2024 12:00:00 AM

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Client Communication Manager
  • Marsh McLennan Agency
  • Boston, MA
  • Client Communications Manager The Opportunity: As a Client Communications Manager, you will report to the President of E...
  • 3/28/2024 12:00:00 AM

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Internal Communications Manager
  • Triumvirate Environmental
  • Somerville, MA
  • Internal Communications Manager Triumvirate Environmental, one of the largest environmental services firms in North Amer...
  • 3/28/2024 12:00:00 AM

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Sr. Manager, Integrated Communications Samuel Adams
  • The Judge Group
  • Boston, MA
  • JOB DESCRIPTIONWe are currently hiring a Sr. Manager, Integrated Communications - Samuel Adams in Boston, MA. *A Hybrid ...
  • 3/28/2024 12:00:00 AM

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Account Manager - Communications Industry - Remote (Dallas, TX)
  • The Select Group
  • Boston, MA
  • Account Manager – Communications Industry - Remote The Select Group is looking for high-impact sales professionals to jo...
  • 3/28/2024 12:00:00 AM

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Business Development Associate
  • Megalodon Management
  • Braintree, MA
  • Do you want a career that challenges you and takes you to the next level? If so - come join our team! We are an innovati...
  • 3/28/2024 12:00:00 AM

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Communications Manager, Global Health Equity
  • Brigham & Women's Hospital(BWH)
  • Boston, MA
  • Summary: Directed by Dr. Gene Bukhman, the Center for Integration Science in Global Health Equity develops, implements, ...
  • 3/25/2024 12:00:00 AM

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Computer Network Technician
  • BEVLIN, Buidling Better Networks
  • Pembroke, MA
  • Job Description Job Description BEVLIN, Building Better Networks, a Managed Network Service provider, is seeking Compute...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Manager jobs
$134,195 to $178,050
Brockton, Massachusetts area prices
were up 1.6% from a year ago

Voice Communications Manager in Virginia Beach, VA
As Infrastructure and Voice Communications Manager, you will lead the development, management and implementation of the Trusts data and telephony network, Voice Recording and mobile data strategy including the necessary integration between a number of services.
December 11, 2019
Voice Communications Manager in San Diego, CA
Change your voice from male to female, female to male, young to old, robotic, echo.
February 11, 2020
Voice Communications Manager in Stockton, CA
Exploring new ways of thinking about voice in the workplace.
January 31, 2020