Voice Communications Analyst jobs in Sunland Park, NM

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Call Center Sales Rep (Bilingual Spanish) - $18 per Hour Plus Commission & Incen
  • Charter Communications
  • El Paso, TX FULL_TIME
  • Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.19/hour or $54,471 annually. Top performers can earn $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).


    JOB SUMMARY
    Maximize sales opportunities by effectively answering and handling inbound sales calls in an effort to acquire new customers, and solicit existing customers by selling them additional products and services.


    MAJOR DUTIES AND RESPONSIBILITIES

    • Actively and consistently support all efforts to simplify and enhance the customer experience.
    • Establish and maintain a high level of customer satisfaction, professionalism and courtesy during all sales transactions.
    • Consistently meet or exceed weekly and monthly sales activity goals by utilizing sound telephone based selling techniques.
    • Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.
    • Effectively and efficiently sell products and services to prospective customers and maximize additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques. Identify and maximize upselling and cross selling sales opportunities.
    • Ability to learn and master order processing billing system regarding all aspects of sales order entry, order inquiries, and other tools and functions as they relate to the inbound sales function.
    • Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing and prospective customers.
    • Acquire and demonstrate thorough knowledge of competitors' pricing, packaging and products in an effort to discuss side by side comparisons of Charter's and competitors' products and services.
    • Promote and communicate current marketing campaigns and promotions.
    • Work with other departments, as necessary, to resolve customer issues.
    • Perform other duties as required by supervisor

    REQUIRED QUALIFICATIONS
    Required Skills/Abilities and Knowledge

    • Ability to read, write, speak and understand English
    • Ability to communicate with customers and colleagues in a clear, straight forward and professional manner
    • Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals
    • Demonstrated computer and consumer electronics skills
    • Ability to use personal computer and appropriate software applications to include billing system
    • and other role-related tools
    • Effective verbal and written communication skills
    • Effective organizational skills
    • Ability to prioritize and organize effectively
    • Ability to show judgment and initiative and to accomplish job duties
    • Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
    • Ability to perform job at workstation for prolonged periods of time
    • Ability to work variable hours; may include weekends, holidays, and split days off
    • Bilingual: Spanish Required


    Required Education
    High school diploma or equivalent


    Required Related Work Experience and Number of Years
    Call center sales experience preferred - 2


    WORKING CONDITIONS
    Office environment

    Apply now, connect a friend to this opportunity or


    SIB120 2024-30676 2024

    Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

    Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

     

  • 10 Days Ago

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Sales Consultant Contractor - Pick Your Schedule
  • Sunrise Communications
  • El Paso, TX FULL_TIME
  • Company DescriptionSunrise Communications"Bringing Tomorrow's Technology Today"We are a Solutions Provider and Master Agency for Most of the Largest Telecommunications Companies in the Industry such a...
  • 13 Days Ago

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Recruiter I
  • Charter Communications
  • El Paso, TX FULL_TIME
  • Works with Functional Team Leaders and HR Director to determine hiring requirements. Evaluates and prescreens candidates in a high-volume recruiting environment. Partners with hiring managers to recru...
  • 14 Days Ago

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Advertising Account Executive
  • Charter Communications
  • El Paso, TX FULL_TIME
  • Tenacious go-getter. Inquisitive problem solver. Results-driven performer. Sound like you? Then you'll be well suited for a spot in advertising sales at At Spectrum Reach, our team brings more than 22...
  • 1 Month Ago

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2024 High School Internship $18.50/Hour | Customer Service Rep
  • Charter Communications
  • El Paso, TX FULL_TIME
  • At A GlanceSpectrum is seeking a motivated customer service intern whose strengths include:* Collaboration* Learning* Passion for technology* CreativityThis is a learning-intensive program designed to...
  • 28 Days Ago

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2024 High School Internship $18.50/Hour | Customer Service Rep Bilingual
  • Charter Communications
  • El Paso, TX FULL_TIME
  • At A GlanceSpectrum is seeking a motivated customer service intern whose strengths include:* Collaboration* Learning* Passion for technology* CreativityThis is a learning-intensive program designed to...
  • 1 Month Ago

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0 Voice Communications Analyst jobs found in Sunland Park, NM area

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Telecommunications Manager
  • Archetype Permanent Solutions
  • Canutillo, TX
  • We are looking for an experienced Telecommunications Manager to lead and oversee our companys telecommunications strateg...
  • 3/28/2024 12:00:00 AM

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Devops Engineer
  • Syms Strategic Group, LLC (SSG)
  • El Paso, TX
  • Syms Strategic Group (SSG) is seeking a talented DevOps Engineer Please join SSG on this large, highly complex nationwid...
  • 3/28/2024 12:00:00 AM

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Board Certified Behavior Analyst (BCBA)
  • Aces Aba
  • El Paso, TX
  • Job DescriptionSalary: Starting at $80,000-$95,000 (dependent on experience) ACES is driven to elevate the standards in ...
  • 3/28/2024 12:00:00 AM

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(Remote)Jr. Java programmer
  • SynergisticIT
  • Canutillo, TX
  • SYNERGISTICIT is aware that the Job Market is Challenging due to almost 300,000 Tech Layoffs within the past year due to...
  • 3/27/2024 12:00:00 AM

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QUALITY ASSURANCE - CS
  • FXI Inc
  • Santa Teresa, NM
  • Overview: Building our Future Together. FXI is a leading producer of foam innovation in the Bedding, Furniture, Industri...
  • 3/25/2024 12:00:00 AM

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Scrum Master
  • City of El Paso, TX
  • El Paso, TX
  • Salary : $61,350.00 - $97,600.00 Annually Location : Various Locations within the City of El Paso, TX Job Type: Unclassi...
  • 3/25/2024 12:00:00 AM

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Telecommunications Analyst - TS/SCI with Polygraph
  • General Dynamics Information Technology
  • Las Cruces, NM
  • We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects ...
  • 3/24/2024 12:00:00 AM

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Telecommunications Analyst - TS/SCI with Polygraph
  • General Dynamics Information Technology
  • Las Cruces, NM
  • We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects ...
  • 3/24/2024 12:00:00 AM

Sunland Park is a city in southern Doña Ana County, New Mexico, United States, on the borders of Texas and the Mexican state of Chihuahua, with Ciudad Juárez adjoining it on the south and El Paso, Texas on the east. The community of Santa Teresa adjoins it on the northwest. The population of Sunland Park was 14,106 at the 2010 census and was estimated at 15,400 by the United States Census Bureau in 2014. Though it lies adjacent to El Paso, being in Doña Ana County makes it a part of the Las Cruces metropolitan statistical area. Las Cruces is 42 miles (68 km) to the north. The city is at the fo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$55,390 to $71,434
Sunland Park, New Mexico area prices
were up 1.2% from a year ago

Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020
Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020