Voice Communications Analyst jobs in Olathe, KS

This position is responsible for formulation and definition of systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, this role designs and develops new systems by configuring new hardware or software, or uses existing systems in new ways to accomplish additional or different outcomes. Works on the most complex projects. Serves as a subject matter expert and mentor to other business systems analysts.

Analyze the most complex and challenging business problems to be solved with automated systems

Assess available technologies to create development specifications

Provide deep subject matter expertise technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements

Consult with management and users to determine the needs of the system

Design a system to meet the business goals

Specify inputs and formatting outputs to meet users' needs Oversee implementation, coordinating tests and observing initiation of the system to validate performance

Improve internal processes, and implement measures to control risks within the business applications framework

Perform both programming and analysis tasks on business systems

Lead cross-functional linked teams to address business or systems issues

Facilitates communication and gains commitment between business units to align solutions with business strategies

Lead feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems

Lead negotiation agreements and commitments by facilitating communication between business unit(s) from initial requirements to final implementation

Perform other responsibilities as requested

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Ability to prioritize and organize effectively

Ability to work independently, as well as in a collaborative and dynamic team environment

Ability to handle multiple projects and priorities

Ability to analyze and interpret data

Ability to quickly identify business problems/opportunities

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to manage multiple projects at one time

Ability to prioritize and organize effectively

Demonstrated effective leadership qualities

Expert knowledge of business and systems

Required Education

Bachelor's degree or equivalent experience

Required Related Work Experience and Number of Years

Business Systems or IT related experience - 7